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CAPM Business Analysis Frameworks Practice Question

Exhibit

Refer to the exhibit.
```
Business Case Summary
- Problem: High operational costs
- Proposed Solution: Automate manual processes
- Estimated Cost: $2M
- Expected Benefits: $3M annual savings
- Timeframe: 18 months
- Risks: Implementation complexity, staff resistance
```

Refer to the exhibit. Which critical element is missing from this business case?

⚠ Common exam trap

PMI often tests the misconception that a business case is just a high-level summary, but PMI requires it to include alternatives considered to demonstrate objective decision-making.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Alternatives considered

The business case is missing a comparison of alternatives considered. A business case must justify why the selected approach is the best option, which requires evaluating at least one alternative (e.g., build vs. buy, different technical solutions). Without this, stakeholders cannot assess whether the recommended solution is optimal or cost-effective.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✗

    Project sponsor

    Why it's wrong here

    The project sponsor is an approval and governance role, not a required element of the business case document itself. Business cases contain the rationale, costs, benefits and options analysis. It is tempting because sponsors authorise projects, but their identification sits in the charter.

  • ✗

    Detailed schedule

    Why it's wrong here

    A detailed schedule is a project management artefact, not a business case component. Business cases justify investment through costs, benefits, risks and options. It is tempting because schedules accompany approval documentation, but they belong in the project management plan, not the case itself.

  • ✓

    Alternatives considered

    Why this is correct

    Alternatives considered is a mandatory business case component because it documents the options evaluated against the recommended solution, including their costs, benefits and rejection rationale. Without it, decision-makers cannot verify that the chosen approach delivers optimal value, so the business case fails the completeness requirement tested in this scenario.

  • ✗

    Risk mitigation plan

    Why it's wrong here

    A risk mitigation plan is an execution artefact, not a business case element. Business cases present options analysis, costs and benefits to justify investment. It is tempting because risks are discussed in business cases, but mitigation planning belongs to the risk management plan.

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Written by Johnson Ajibi, MSc IT Security

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