CAPM Business Analysis Frameworks Practice Question
Exhibit
Refer to the exhibit. ``` Project: ERP Implementation Current state: Manual invoice processing takes 5 days. Target state: Automated invoice processing takes 1 day. Gap: 4 days improvement needed. Solution: Implement OCR and workflow automation. ```
Refer to the exhibit. A business analyst has documented the current and target states for invoice processing. What business analysis technique is being used?
⚠ Common exam trap
Many candidates confuse gap analysis with root cause analysis because both involve analyzing problems, but gap analysis focuses on the difference between current and target states, while root cause analysis digs into the origin of a single problem.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Gap analysis
The business analyst is comparing the current state and target state of invoice processing to identify the differences or gaps that need to be addressed. This is the core definition of gap analysis, which is a technique used to determine the steps required to move from the current state to the desired future state. The exhibit explicitly shows a 'Current State' and 'Target State' for invoice processing, making gap analysis the correct technique.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Feasibility study
Why it's wrong here
A feasibility study assesses whether a solution is viable.
- ✗
SWOT analysis
Why it's wrong here
SWOT analysis evaluates strategic factors, not current vs target states.
- ✓
Gap analysis
Why this is correct
Gap analysis compares current and desired states to identify differences.
- ✗
Root cause analysis
Why it's wrong here
Root cause analysis finds underlying causes of problems.
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