Drag a concept onto its matching description — or click a concept then click the description.
Concepts
Matches
Seek a win-win solution
Each party gives up something
One party imposes a solution
Emphasize areas of agreement
Retreat from the conflict
CAPM Agile Frameworks and Methodologies Practice Question
Match each conflict resolution technique to its description.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Withdraw/Avoid: Retreating from an actual or potential conflict situation
The correct matches are: Withdraw/Avoid (retreating), Smooth/Accommodate (emphasizing agreement), and Collaborate/Problem Solve (integrating perspectives). Common confusions include misattributing definitions to Force or Compromise.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Withdraw/Avoid: Retreating from an actual or potential conflict situation
Why this is correct
Withdraw/Avoid involves stepping back from the conflict, which is correct.
- ✓
Smooth/Accommodate: Emphasizing areas of agreement rather than areas of difference
Why this is correct
Smooth/Accommodate focuses on common ground to reduce tension, which is correct.
- ✓
Collaborate/Problem Solve: Incorporating multiple viewpoints and insights from differing perspectives
Why this is correct
Collaborate/Problem Solve seeks a win-win solution by integrating all perspectives, which is correct.
- ✗
Force/Direct: Emphasizing areas of agreement rather than areas of difference
Why it's wrong here
Incorrect — this describes Smooth/Accommodate, not Force/Direct.
- ✗
Compromise/Reconcile: Retreating from an actual or potential conflict situation
Why it's wrong here
Incorrect — this describes Withdraw/Avoid, not Compromise/Reconcile.
Go deeper
Related to this question
About these practice questions
Courseiva writes every CAPM question from scratch — 487 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CAPM practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CAPM exam.