CAPM Practice Question: Project Management Fundamentals and Core Concepts
A project manager is managing a complex IT project with many inter-dependencies. During execution, a key stakeholder requests a feature that will require rework of several completed deliverables. The project manager wants to minimize disruption to the project. What is the best course of action?
⚠ Common exam trap
The trap is thinking that the project manager should immediately implement the change to satisfy the stakeholder, or refuse it outright. Candidates might also incorrectly delegate the decision without assessment.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Follow the integrated change control process to assess impact
Following the integrated change control process ensures that the change request is formally assessed for its impact on scope, schedule, cost, and quality before a decision is made. This minimizes disruption by evaluating the change systematically and involving the change control board (CCB) as needed.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Delegate the decision to the change control board (CCB)
Why it's wrong here
Delegating the decision abdicates the project manager's responsibility to assess the change's impact on scope, schedule and inter-dependencies before escalation. It is tempting because the change control board authorises baseline changes, but the project manager must first perform impact analysis and recommend, not simply hand the request over.
- ✓
Follow the integrated change control process to assess impact
Why this is correct
Following integrated change control assesses the requested feature's impact across cost, schedule, scope and quality before any rework begins, satisfying the need to minimise disruption to completed deliverables and their inter-dependencies. It routes the request through the change control board for documented approval or rejection, preventing unapproved scope creep during execution.
- ✗
Implement the change immediately to satisfy the stakeholder
Why it's wrong here
Implementing immediately skips integrated change control, altering baselines and completed deliverables without assessing effects on dependencies, cost or schedule. It is tempting because it satisfies the stakeholder quickly, but the correct approach is documenting the request and routing it through the change control board for evaluation and approval.
- ✗
Refuse the request as it will cause rework
Why it's wrong here
Refusing outright bypasses the integrated change control process and ignores the stakeholder's request without evaluating impact on scope, schedule and dependencies. Refusal is tempting when rework threatens baselines, but the correct route is submitting the request to the change control board, which assesses and decides on modifications.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official PMI exam blueprint
This CAPM practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CAPM exam.