CAPM Practice Question: Project Management Fundamentals and Core Concepts
A project manager is managing a complex IT project with many inter-dependencies. During execution, a key stakeholder requests a feature that will require rework of several completed deliverables. The project manager wants to minimize disruption to the project. What is the best course of action?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Follow the integrated change control process to assess impact
Following the integrated change control process allows the project manager to formally assess the impact of the change on scope, schedule, cost, and quality before making a decision. This minimizes disruption by ensuring that changes are evaluated and approved through a structured process. Option A is incorrect because delegating to the CCB without analysis may bypass necessary impact assessment. Option C is incorrect because implementing immediately bypasses evaluation and risks significant disruption. Option D is incorrect because refusing without analysis ignores the possibility of a beneficial change and may damage stakeholder relationships.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Delegate the decision to the change control board (CCB)
Why it's wrong here
The CCB may be involved, but the project manager should first analyze and document the change request.
- ✓
Follow the integrated change control process to assess impact
Why this is correct
The formal change control process ensures impacts are analyzed and approved appropriately.
- ✗
Implement the change immediately to satisfy the stakeholder
Why it's wrong here
Immediate implementation without impact analysis could disrupt the project.
- ✗
Refuse the request as it will cause rework
Why it's wrong here
Refusing without analysis may cause stakeholder dissatisfaction and miss a valuable change.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CAPM practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CAPM exam.