CAPM Practice Question: Project Management Fundamentals and Core Concepts
A project is being executed in a highly regulated industry. The quality management plan requires extensive documentation. During a quality audit, the auditor finds that some test results are missing. What is the MOST appropriate action for the project manager?
⚠ Common exam trap
CAPM often tests the distinction between immediate corrective action and documentation, and candidates may mistakenly choose to repeat tests or update the plan without first logging the issue and analyzing the cause.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Log the issue in the issue log and develop a corrective action
The missing test results represent a nonconformance with the quality management plan, which is a project issue that must be documented and addressed through the Manage Quality process. The correct action is to log the issue in the issue log and develop a corrective action to bring performance back in line with the plan. This follows the PMBOK® Guide's recommended flow: identify the problem, document it, and then determine the appropriate response. Simply repeating tests or updating the plan without addressing the root cause would not properly resolve the nonconformance.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Issue a change request to update the quality management plan
Why it's wrong here
A change request alters the quality management plan, but the audit found missing test results, not a flawed plan; the gap is execution, so the records must be produced. It is tempting because change control governs plan updates, and it would be correct if the plan itself were inadequate for the regulated requirements.
- ✗
Request that the team repeat the tests immediately
Why it's wrong here
Repeating tests may regenerate evidence, but the audit finding is that results are missing, not that testing was invalid; the project manager must first locate or reconstruct the required records rather than rerun work. It is tempting because retesting restores data, and it would be correct if the tests had been performed incorrectly.
- ✗
Update the lessons learned register
Why it's wrong here
Updating the lessons learned register captures the finding for future projects but does nothing to close the current audit gap of missing test results. It is tempting because lessons learned is a standard closing or control activity, and it would be correct once the immediate corrective action has been completed and documented.
- ✓
Log the issue in the issue log and develop a corrective action
Why this is correct
Missing test results breach the quality management plan, so the project manager records the nonconformity in the issue log and initiates corrective action to close the documentation gap. This restores compliance with the regulated quality requirements rather than merely reporting or ignoring the defect.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official PMI exam blueprint
This CAPM practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CAPM exam.