CAPM Practice Exam 2 — 20 Questions

Question 1

Match each project management process group to its primary purpose.

Question 2

Match each knowledge area to its primary process.

Question 3

Match each project document to its description.

Question 4

Match each project management methodology to its characteristic.

Question 5

Match each earned value management term to its formula.

Question 6

Match each communication method to its characteristic.

Question 7

Match each conflict resolution technique to its description.

Question 8

Match each project role to its responsibility.

Question 9

Match each project constraint to its typical trade-off.

Question 10

A project manager is developing a work breakdown structure (WBS) for a software development project. The team is struggling with defining the lowest-level work packages. Which technique should the project manager use to ensure the WBS is complete and properly decomposed?

Accepted Answer

Decomposition. Decomposition is the correct technique because it is the process of subdividing project deliverables into smaller, more manageable components until the work package level is reached. This directly addresses the team's struggle with defining the lowest-level work packages, ensuring the WBS is complete and properly decomposed by breaking down deliverables iteratively.

Answer

Critical path method

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Expert judgment

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Rolling wave planning

Question 11

Which TWO of the following are typically outputs of the Initiating process group?

Accepted Answer

Project charter. Options A and B are correct. The project charter is the main output of Initiating, and the stakeholder register is an output of Identify Stakeholders (also Initiating). WBS and risk register are Planning outputs. The project management plan is an output of the Planning process group.

Answer

Work breakdown structure

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Project management plan

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Risk register

Question 12

During a requirements validation session, the project sponsor questions whether a particular requirement aligns with the business case. The business analyst recalls that the requirement originated from a regulatory compliance need. What should the BA do to resolve the concern?

Accepted Answer

Show the sponsor the traceability link to the regulatory requirement.. Option B is correct because the business analyst (BA) should use the traceability link to demonstrate how the requirement directly maps to a regulatory compliance need, which is a valid justification within the business case. Traceability ensures that every requirement is linked back to a business objective or external driver, such as a regulation, and provides objective evidence to resolve the sponsor's concern without subjective debate.

Answer

Ignore the sponsor's comment and proceed with the requirement as documented.

Answer

Remove the requirement to address the sponsor's concern.

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Postpone the discussion until the next stakeholder meeting.

Question 13

A business analyst is evaluating the performance of a business analysis framework after project completion. Which metric best indicates the effectiveness of the requirements management process?

Accepted Answer

Number of requirements defects found post-implementation. The number of requirements defects found post-implementation directly reflects the quality and completeness of the requirements management process. A high number of defects indicates that requirements were poorly defined, ambiguous, or missed during elicitation and validation, making it the most relevant metric for evaluating the effectiveness of that process.

Answer

Schedule variance

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Number of requirements traced to test cases

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Stakeholder satisfaction survey results

Question 14

Which TWO of the following are core components of a business analysis framework according to PMI standards?

Accepted Answer

Business analysis planning and monitoring. According to PMI's Business Analysis for Practitioners: A Practice Guide, the core components of a business analysis framework are the five domains: Business Analysis Planning and Monitoring, Elicitation and Collaboration, Requirements Life Cycle Management, Strategy Analysis, and Requirements Analysis and Design Definition. Option A is correct because Business Analysis Planning and Monitoring is the domain that defines how business analysis activities will be executed, including stakeholder analysis, planning deliverables, and establishing governance. Option C is correct because Requirements Life Cycle Management covers the management of requirements from creation through retirement, including traceability, prioritization, and change control.

Answer

Stakeholder engagement

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Procurement management

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Risk management

Question 15

A business analyst is using a requirements management tool to store and track requirements. During a review, the BA notices that two stakeholders have conflicting requirements for the same system feature. What is the best approach to resolve this conflict?

Accepted Answer

Facilitate a meeting with both stakeholders to discuss and reach a consensus.. Option C is correct because the business analyst's role includes facilitating stakeholder collaboration to resolve conflicts, ensuring that requirements are aligned with business needs. Using a requirements management tool to track conflicting requirements is insufficient; the BA must actively mediate a discussion to reach consensus, as this is a core competency in business analysis frameworks like the BABOK.

Answer

Choose the requirement from the stakeholder with higher authority.

Answer

Document both requirements and let the development team decide.

Answer

Escalate the conflict to the project sponsor immediately.

Question 16

Based on the exhibit, which requirement is not yet linked to a test case?

Accepted Answer

None of the above. The exhibit shows that requirements R001, R002, and R003 are each linked to at least one test case. Since all listed requirements already have test case associations, the correct answer is 'None of the above' — no requirement remains unlinked.

Answer

R001

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R002

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R003

Question 17

During a requirements elicitation meeting, stakeholders provide conflicting information about the desired functionality. What is the best course of action for the business analyst?

Accepted Answer

Facilitate a discussion to resolve the conflict and reach consensus. Option C is correct because the business analyst's primary role is to facilitate stakeholder collaboration and resolve conflicts through structured discussion, ensuring that requirements are accurate and agreed upon before development begins. This aligns with the BABOK guide's emphasis on using techniques like workshops or brainstorming to achieve consensus, which prevents costly rework later.

Answer

Document the conflicting information as is and proceed with development

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Escalate the issue to senior management for a decision

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Ask the project manager to decide which stakeholder is correct

Question 18

In a project to implement a new customer relationship management (CRM) system, the business analyst needs to understand the current workflows and identify areas for improvement. Which technique should be used?

Accepted Answer

Process modeling. Process modeling is the correct technique because it visually maps out the current workflows, showing the sequence of activities, decision points, and handoffs in the CRM system. This allows the business analyst to identify inefficiencies, bottlenecks, and areas for improvement in the existing processes before designing the new system.

Answer

Document analysis

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Benchmarking

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Root cause analysis

Question 19

Based on the exhibit, what is the primary benefit of this user story?

Accepted Answer

Automated progress tracking for the project manager.. The user story describes a system that automatically updates the project manager's dashboard when a milestone is completed. This directly provides automated progress tracking, eliminating the need for manual status reporting. Option B is correct because the primary benefit is the automation of tracking, not cost savings, error reduction, or collaboration.

Answer

Cost savings from reduced manual labor.

Answer

Reduced errors in milestone tracking.

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Improved team collaboration.

Question 20

A project manager is leading a requirements workshop for a new software system. The business analyst suggests using a technique that involves creating a visual representation of the sequence of steps in a business process. Which technique is being suggested?

Accepted Answer

Flow chart. A flowchart is the correct technique because it visually represents the sequence of steps in a business process, using standardized symbols (e.g., ovals for start/end, rectangles for tasks, diamonds for decisions) to map the flow of activities. This aligns directly with the scenario of creating a visual representation of process steps during a requirements workshop.

Answer

Use case diagram

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Mind map

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Data flow diagram