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Business Analysis FrameworkshardMultiple ChoiceObjective-mapped

CAPM Business Analysis Frameworks Practice Question

A business analyst is facilitating a requirements workshop for a new regulatory compliance system. Stakeholders disagree on the priority of two requirements: Requirement X (must meet legal deadline) and Requirement Y (improves user efficiency). The project sponsor insists on including both, but the timeline is tight. What is the best approach to resolve this conflict?

⚠ Common exam trap

PMI often tests the misconception that regulatory requirements must always be prioritized over user efficiency, but the trap here is that the best approach is to analyze trade-offs first (feasibility study) rather than making a unilateral decision or escalating prematurely.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Conduct a feasibility study to evaluate trade-offs and present options.

Conducting a feasibility study allows the business analyst to objectively evaluate trade-offs between Requirement X (regulatory compliance) and Requirement Y (user efficiency) within the tight timeline. This approach provides data-driven options (e.g., scope adjustments, resource reallocation) to the project sponsor, enabling an informed decision without prematurely sacrificing either requirement or escalating unnecessarily. It aligns with the BABOK® Guide's principle of collaborative decision-making through analysis rather than assumption.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Prioritize Requirement X because it is regulatory, and defer Requirement Y.

    Why it's wrong here

    This bypasses stakeholder input and may not be optimal.

  • Escalate to the steering committee for a decision.

    Why it's wrong here

    Escalation without analysis is premature.

  • Include both requirements and extend the project deadline.

    Why it's wrong here

    Extending deadline may not be feasible and bypasses conflict resolution.

  • Conduct a feasibility study to evaluate trade-offs and present options.

    Why this is correct

    A feasibility study provides objective data to guide decision-making.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

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