PRINCE2F Exception Report Practice Question
The Project Manager reports that a work package is in danger of exceeding its tolerance. What should the Project Manager do?
⚠ Common exam trap
PRINCE2F often tests the boundary between Work Package tolerance and stage/project tolerance, causing candidates to pick 'instruct the Team Manager' or 'issue a Change Request' instead of escalating via an Exception Report to the Project Board.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Escalate to the Project Board via an Exception Report
When a Work Package is forecast to exceed its tolerances, the Project Manager must escalate the exception to the Project Board by producing an Exception Report, since only the Board can authorize a deviation beyond stage or project tolerances. The Project Manager cannot unilaterally change the baseline or instruct the Team Manager to raise the exception.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Update the Project Plan
Why it's wrong here
Updating the Project Plan addresses the baseline, but the immediate trigger is a work package forecast to breach its tolerance; the Project Manager must first raise an Exception Report to the Project Board, which then decides. The Project Plan is revised only after the Board approves corrective action.
- ✓
Escalate to the Project Board via an Exception Report
Why this is correct
When a work package is forecast to exceed its tolerance, the Project Manager escalates by producing an Exception Report for the Project Board, which decides how to proceed. Escalation occurs because the deviation exceeds the delegated authority.
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Instruct the Team Manager to produce an Exception Report
Why it's wrong here
An Exception Report is produced by the Project Manager, not instructed from the Team Manager, and is raised only after a tolerance is forecast to be exceeded, not merely in danger of it. The Team Manager's correct output at this point is an early warning or Issue, escalating to the Project Manager.
- ✗
Issue a Change Request
Why it's wrong here
A Change Request addresses changes to baselined products, not forecast tolerance breaches. It is tempting because both are formal controls, but a work package threatening its tolerance requires the Project Manager to take corrective action or escalate the exception to the Project Board.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official PeopleCert exam blueprint
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