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Overview of PRINCE2 and the project environmentmediumMultiple ChoiceObjective-mapped

PRINCE2F Exception Report Practice Question

The Project Manager reports that a work package is in danger of exceeding its tolerance. What should the Project Manager do?

⚠ Common exam trap

Candidates often confuse the roles: the Team Manager does not produce Exception Reports; the Project Manager does.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Escalate to the Project Board via an Exception Report

In PRINCE2, when a work package is in danger of exceeding tolerance, the Project Manager must forecast the deviation and escalate to the Project Board via an Exception Report. The Team Manager does not produce Exception Reports; that is the Project Manager's responsibility. Updating the Project Plan or issuing a Change Request are not the correct immediate actions for tolerance exceedance.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Update the Project Plan

    Why it's wrong here

    Incorrect. Updating the Project Plan is not the immediate action; it may be part of the Exception Report but not the first step.

  • Escalate to the Project Board via an Exception Report

    Why this is correct

    Correct. The Project Manager escalates to the Project Board via an Exception Report when tolerance is forecast to be exceeded.

  • Instruct the Team Manager to produce an Exception Report

    Why it's wrong here

    Incorrect. The Team Manager does not produce Exception Reports; the Project Manager does.

  • Issue a Change Request

    Why it's wrong here

    Incorrect. A Change Request is for changes to scope or specifications, not for tolerance issues.

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