PRINCE2F People: organizations, teams, and leadership Practice Question
Exhibit
Refer to the exhibit. Project Organization: - Executive: John Smith - Senior User: Mary Johnson - Senior Supplier: Tom Brown - Project Manager: Sarah Lee - Team Manager: David Wilson (for software development) - Project Assurance: Peter Black - Project Support: Emma White During a team planning session, the software development team reports a potential delay to a key deliverable. The Team Manager, David Wilson, is unsure how to handle this and wants guidance. According to PRINCE2, who should David Wilson report this issue to?
Refer to the exhibit. According to PRINCE2, to whom should the Team Manager report the potential delay?
⚠ Common exam trap
It's easy for candidates to confuse the reporting lines within the project management team, mistakenly thinking a Team Manager should report directly to a Project Board member (Executive, Senior User, or Project Assurance) rather than to the Project Manager who coordinates all delivery-level communications.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The Project Manager, Sarah Lee
In PRINCE2, the Team Manager is responsible for delivering the work package and reports to the Project Manager on progress, issues, and risks. The Project Manager (Sarah Lee) is the single point of contact for the Team Manager within the project management team. Therefore, any potential delay must be reported to the Project Manager, who will then escalate to the Project Board if necessary.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The Executive, John Smith
Why it's wrong here
The Executive owns the business case and sits above the Project Board, receiving only Highlight Reports via the Board; a Team Manager escalates delays to the Project Manager, who then informs the Board. Direct Executive reporting is reserved for project-level tolerance breaches, not team-level slippage.
- ✓
The Project Manager, Sarah Lee
Why this is correct
In PRINCE2, the Team Manager reports to the Project Manager, who owns day-to-day delivery within the project's tolerances. Escalating a potential delay to Sarah Lee therefore follows the defined line of authority rather than bypassing it.
- ✗
The Project Assurance, Peter Black
Why it's wrong here
Project Assurance independently monitors the project on the Board's behalf and has no line authority over Team Managers; it advises rather than receives escalations. A Team Manager raises exceptions with the Project Manager. Assurance is the right channel when the Board needs independent verification of the Project Manager's reporting.
- ✗
The Senior User, Mary Johnson
Why it's wrong here
The Senior User represents user interests on the Project Board and receives progress through Board reporting, not direct Team Manager escalation. A Team Manager reports exceptions to the Project Manager, who decides whether Board-level tolerance is threatened. Senior User involvement suits benefits and acceptance issues, not team schedule slippage.
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