PRINCE2F PRINCE2 Processes Practice Question
A Project Manager is midway through a stage when the Team Manager for a work package reports that a specialist product will exceed its agreed tolerance by 15 percent. The stage-level tolerances are still intact. What should the Project Manager do FIRST?
⚠ Common exam trap
The trap here is assuming any reported deviation automatically requires an Exception Report, when escalation is only triggered by a forecast breach of stage or project tolerances.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Record the deviation in the Issue Register and take corrective action within the stage, consulting the Team Manager.
Within a stage, the Project Manager owns the authority to handle issues that do not threaten stage or project tolerances. The correct approach records the deviation formally and applies corrective action with the Team Manager, keeping the response proportionate. Escalation, halting work, or rewriting the Business Case all overreact to a contained work package variance.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Escalate directly to the Project Board by raising an Exception Report.
Why it's wrong here
An Exception Report is only warranted when a stage or project-level tolerance is forecast to be exceeded. The work package deviation is contained within the stage tolerance, so escalating to the Project Board bypasses the Project Manager's own authority to manage the deviation within the stage boundary.
- ✗
Instruct the Team Manager to stop all work on the work package immediately and await further instruction.
Why it's wrong here
Stopping work entirely is a disproportionate response when the stage tolerance is still intact and the deviation is only 15 percent. The Project Manager should first assess and manage the issue within delegated authority rather than halting delivery, which would waste effort and may itself cause a tolerance breach.
- ✓
Record the deviation in the Issue Register and take corrective action within the stage, consulting the Team Manager.
Why this is correct
Because the stage-level tolerance remains intact, the deviation is a work package issue that the Project Manager can manage. Capturing it in the Issue Register preserves the audit trail, and taking corrective action with the Team Manager keeps delivery within the authorised stage boundary without unnecessary escalation.
- ✗
Amend the Business Case to reflect the increased cost before any further work continues.
Why it's wrong here
The Business Case is updated at stage boundaries or when a significant change occurs, not for every work package deviation. Amending it first is premature because the issue has not breached stage tolerance and may be resolved by corrective action, so changing the Business Case now would be unnecessary and misleading.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official PeopleCert exam blueprint
This PRINCE2F practice question is part of Courseiva's free PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PRINCE2F exam.