PRINCE2F People: organizations, teams, and leadership Practice Question
A PRINCE2 project is being set up. The 'Executive' is concerned that the 'Senior User' and 'Senior Supplier' may not have enough time to attend all 'Project Board' meetings. Which role is responsible for representing the user community's interests if the 'Senior User' cannot attend?
⚠ Common exam trap
Watch out — candidates often confuse the support roles (Project Assurance, Project Support) with the decision-making role of the Senior User.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The 'Senior User' may delegate to a suitable representative who can attend.
The 'Senior User' is accountable for representing user interests on the Project Board. If they cannot attend, they may delegate to a suitable representative. This ensures that the user community's needs are always considered. The Project Manager, Project Assurance, and Project Support do not have the authority or remit to represent user interests in this context, as their roles are different.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The 'Project Support' role should attend and vote on user matters.
Why it's wrong here
'Project Support' provides administrative and specialist support to the Project Manager, such as maintaining the project's documentation and tools. It does not have a decision-making role on the Project Board and cannot represent user interests. The Senior User's responsibilities are distinct from Project Support, which is an office function, not a Board role.
- ✗
The 'Project Assurance' role should cover user interests.
Why it's wrong here
'Project Assurance' is responsible for monitoring the project on behalf of the Project Board, ensuring that the project remains aligned with business, user, and supplier needs. However, Project Assurance does not make decisions or represent user interests in the same way as the Senior User. While Project Assurance may highlight user concerns, it cannot replace the Senior User's decision-making authority on the Board.
- ✗
The 'Project Manager' should represent the user interests.
Why it's wrong here
The 'Project Manager' is responsible for the day-to-day management of the project and does not represent user interests on the Project Board. The Project Manager's role is to manage the project on behalf of the Project Board, not to act as a Board member. Representing user interests is the responsibility of the 'Senior User', and if they cannot attend, a substitute should be arranged, not the Project Manager.
- ✓
The 'Senior User' may delegate to a suitable representative who can attend.
Why this is correct
In PRINCE2, the 'Senior User' is accountable for specifying the needs of those who will use the project's products. If the Senior User cannot attend a Project Board meeting, they can delegate to another person who has the authority and knowledge to represent the user community. This ensures that user interests are always represented, and the Project Board can make informed decisions. Delegation should be agreed with the Executive.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official PeopleCert exam blueprint
This PRINCE2F practice question is part of Courseiva's free PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PRINCE2F exam.