The answer is to enroll the device via Settings > Accounts > Access work or school, using the Company Portal app, and signing in with a work or school account. These three actions are valid because the Company Portal app acts as the primary client interface, triggering MDM enrollment through the Windows Management Framework, which registers the device with Intune and applies compliance policies. On the MD-102 exam, this tests your understanding of user-driven enrollment flows for existing Windows 10 devices, often appearing as a select-all-that-apply question where you must distinguish between manual enrollment and automated bulk methods like provisioning packages or Autopilot. A common trap is confusing the Company Portal app with the Settings app alone—remember that the app initiates the actual enrollment, while Settings provides the entry point. Memory tip: think “Sign in, Sync, Secure”—the user signs in via Settings, the Company Portal syncs the device, and Intune secures it with policies.
MD-102 Prepare infrastructure for devices Practice Question
This MD-102 practice question tests your understanding of prepare infrastructure for devices. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which THREE are valid methods to prepare an existing Windows 10 device for Intune management? (Select THREE.)
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Install and sign in to the Company Portal app
Option A is correct because the Company Portal app is the primary client interface for Intune enrollment on Windows 10. When a user signs in with their work or school account, the app triggers the MDM enrollment process via the Windows Management Framework, registering the device with the Intune service and applying compliance policies.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
Install and sign in to the Company Portal app
Why this is correct
Company Portal can enroll devices.
Related concept
Read the scenario before looking for a memorised answer.
✗
Deploy a Group Policy to trigger enrollment
Why it's wrong here
Group Policy cannot directly initiate Intune enrollment.
✓
Use a provisioning package created with Windows Configuration Designer
Why this is correct
Provisioning packages can configure enrollment.
Related concept
Read the scenario before looking for a memorised answer.
✗
Join the device to Azure AD without MDM auto-enrollment
Why it's wrong here
Without auto-enrollment, the device will not be managed by Intune.
✓
Enroll the device via Settings > Accounts > Access work or school
Why this is correct
This is a built-in method to enroll.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse 'Azure AD join' with 'Intune enrollment' — joining Azure AD alone does not enroll the device in Intune unless MDM auto-enrollment is explicitly configured, making option D a distractor.
Detailed technical explanation
How to think about this question
Under the hood, Intune enrollment on Windows 10 uses the MDM enrollment protocol defined in MS-MDE2, which leverages the Enrollment Service (https://enrollment.manage.microsoft.com). The Company Portal app calls the EnrollmentService web service with device identity and user credentials, while provisioning packages use the same protocol via the Windows Configuration Designer's 'Bulk Enrollment' token. A real-world scenario: when deploying to existing devices, using a provisioning package is ideal for unattended, large-scale enrollment without user interaction.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Prepare infrastructure for devices — This question tests Prepare infrastructure for devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Install and sign in to the Company Portal app — Option A is correct because the Company Portal app is the primary client interface for Intune enrollment on Windows 10. When a user signs in with their work or school account, the app triggers the MDM enrollment process via the Windows Management Framework, registering the device with the Intune service and applying compliance policies.
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. You are preparing infrastructure for device management. Which TWO are valid methods to enroll Windows devices into Microsoft Intune?
easy
A.Android Zero Touch.
✓ B.Microsoft Entra ID join with automatic MDM enrollment.
C.Apple Business Manager.
✓ D.Windows Autopilot.
E.Samsung Knox Mobile Enrollment.
Why B: Option A is correct because Windows Autopilot is a valid enrollment method. Option E is correct because Microsoft Entra ID join with automatic Intune enrollment is valid. Option B is wrong because Apple Business Manager is for Apple devices. Option C is wrong because Android Zero Touch is for Android devices. Option D is wrong because Samsung Knox Mobile Enrollment is for Samsung Android devices.
Last reviewed: Jun 24, 2026
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This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
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