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MD-102 · topic practice

Manage and maintain devices practice questions

Practise Microsoft 365 Endpoint Administrator MD-102 Manage and maintain devices practice questions — original exam-style scenarios with answer choices, explanations, and analysis of common mistakes.

Courseiva uses original exam-style practice questions designed for learning and revision. The goal is to understand the concepts, recognise exam patterns, and improve through explanations — not memorise copied exam dumps.

Reviewed byJohnson Ajibi· MSc IT Security
20 questionsDomain: Manage and maintain devices

What the exam tests

What to know about Manage and maintain devices

Manage and maintain devices questions test whether you can apply the concept in context, not just recognise a definition.

How the topic appears in realistic exam-style scenarios.

Which detail in the question changes the correct answer.

How to eliminate plausible but wrong options.

How to connect the question back to the wider exam objective.

Watch out for

Common Manage and maintain devices exam traps

  • Answering from memory before reading the full scenario.
  • Missing a constraint such as cost, availability, security, scope or command context.
  • Choosing a broad answer when the question asks for the most specific fix.
  • Ignoring why the wrong options are tempting.

Practice set

Manage and maintain devices questions

20 questions · select your answer, then reveal the explanation

An organization manages Windows 10 devices with Microsoft Intune. They need to deploy a PowerShell script that runs once on each device to remediate a security issue. The script should not run again after successful execution. Which configuration should be used?

Your organization manages Windows 10 and Windows 11 devices with Microsoft Intune. Users report that new Microsoft Store apps are not automatically installing on their devices as expected. You verify that the Intune policy 'Allow Microsoft Store for Business' is set to 'Allow'. What is the most likely reason the apps are not installing?

You manage Android Enterprise devices with Microsoft Intune. You need to ensure that work profile apps are automatically installed when a user enlists their device. What should you configure?

You manage Windows 11 devices with Microsoft Intune. Some users report that their device is marked as noncompliant even though it meets all compliance rules. You discover that the devices have not checked in with Intune for over 30 days. What should you do to prevent this issue?

Refer to the exhibit. You are reviewing a Windows 10 compliance policy JSON. What is the purpose of the 'osMinimumVersion' setting?

Exhibit

{
  "@odata.type": "#microsoft.graph.windows10CompliancePolicy",
  "description": "Require BitLocker and Secure Boot",
  "deviceThreatProtectionEnabled": true,
  "deviceThreatProtectionRequiredSecurityLevel": "medium",
  "bitLockerEnabled": true,
  "secureBootEnabled": true,
  "osMinimumVersion": "10.0.19042.0"
}

Your organization uses Microsoft Intune to manage macOS devices. You need to deploy a custom configuration profile that sets a specific firewall rule. However, the profile fails to apply on a subset of devices. The Intune console shows 'Conflict' status. What is the most likely cause?

A company is planning to use Windows Autopilot to deploy new devices. They want to ensure that devices are automatically enrolled in Microsoft Intune when a user signs in with their Microsoft Entra ID credentials. Which configuration is required?

Which THREE conditions must be met for a Windows 10 device to be co-managed with Microsoft Intune and Microsoft Configuration Manager? (Choose three.)

You are designing a Windows 10 update strategy using Windows Update for Business and Intune. Which THREE settings should you configure to ensure updates are delivered efficiently while minimizing user disruption?

You need to provide remote assistance to a Windows 11 device managed by Intune. The user is not technically savvy. Which Intune feature should you use?

You are an Intune administrator for a large enterprise that uses Microsoft Defender for Endpoint (now Microsoft Defender XDR) for threat protection. You need to ensure that all Windows 10 devices are properly onboarded to Defender for Endpoint and that security settings are enforced via Intune. You have created a device configuration profile that includes the 'Microsoft Defender for Endpoint' settings, but some devices are not appearing in the Defender for Endpoint portal. You verify that the devices are Intune managed and enrolled. What should you do to ensure proper onboarding?

Your organization uses Microsoft Intune to manage iOS and Android devices. You need to ensure that corporate data on these devices is protected. Specifically, you want to prevent users from copying corporate data from managed apps to personal apps. You also want to ensure that when a device is lost or stolen, the corporate data can be selectively wiped without affecting personal data. Which Intune feature should you use to achieve these requirements?

Your organization manages Windows 10 and 11 devices using Microsoft Intune. Users report that after a recent update, the Microsoft Store for Business app 'Company Portal' fails to launch. You verify that the app is assigned as required to all devices. What should you do first to resolve the issue?

You are designing a Windows 365 Cloud PC provisioning policy. The requirement is that when a user is assigned a Cloud PC, it must automatically have Microsoft Defender for Endpoint configured with real-time protection enabled and a custom firewall rule allowing only specific IPs. Which approach should you use?

A user's iOS device is enrolled in Microsoft Intune and is compliant. However, the user cannot access corporate email in the Outlook mobile app. The app displays an error that the device is not compliant. What is the most likely cause?

Your organization uses Microsoft Intune to manage Windows devices. You need to deploy a custom Line-of-Business (LOB) app that is signed with a certificate not trusted by the devices. The app must be available to users in the Company Portal. What should you do?

You need to ensure that Windows 10 devices in your organization receive the latest quality updates within 7 days of release. You configure a Windows Update for Business policy in Intune with a deferral period of 7 days. After two weeks, some devices have not installed the updates. What is the most likely reason?

Question 18easymultiple choice
Read the full wireless explanation →

You are troubleshooting a Windows 11 device that cannot connect to the corporate Wi-Fi network. The device is enrolled in Intune and has a Wi-Fi profile assigned. The profile uses SCEP certificate authentication. The user can connect to other Wi-Fi networks. What is the most likely cause?

Your organization uses Microsoft Intune to manage macOS devices. You need to deploy a configuration profile that enforces FileVault encryption. The profile must allow recovery key escrow to Intune. After deploying the profile, you notice that some devices are not encrypted. What should you check first?

You need to implement a solution that automatically wipes a company-owned Windows 10 device when it has not connected to Intune for 30 days. Which Intune feature should you configure?

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Frequently asked questions

What does the MD-102 exam test about Manage and maintain devices?
Manage and maintain devices questions test whether you can apply the concept in context, not just recognise a definition.
How should I use these practice questions?
Select your answer before revealing the explanation. Then read why each option is right or wrong — this active recall approach builds retention far faster than re-reading notes.
Can I practise just Manage and maintain devices questions in a focused session?
Yes — the session launcher on this page draws every question from the Manage and maintain devices domain. Use a 10-question session first to gauge your baseline, then move to 20 or 30 once the weak spots are clear.
Where can I practise other MD-102 topics?
Use the topic links above to move to related areas, or go back to the MD-102 question bank to see all topics.
Are these real exam questions or dumps?
These are original practice questions written to test the same concepts the MD-102 exam covers. They are not copied from any real exam or dump site.