- A
Full wipe from the Intune console.
Why wrong: Full wipe removes personal data as well.
- B
Selective wipe from the Intune console.
Selective wipe removes corporate data only.
- C
Delete the device from Microsoft Entra ID.
Why wrong: Deleting does not wipe data.
- D
Retire the device from Intune.
Why wrong: Retire may not wipe corporate data on Android Enterprise.
Quick Answer
The answer is a selective wipe from the Intune console. This is correct because a selective wipe on an Android Enterprise device targets only the work profile and managed apps, removing corporate data while leaving the user’s personal apps, photos, and settings intact. For a stolen device, this ensures sensitive company information is protected without overstepping into personal privacy, which is a core requirement for BYOD scenarios. On the MD-102 exam, this concept tests your understanding of the difference between a selective wipe and a full factory reset—a common trap where candidates mistakenly choose the latter, which would erase everything. Remember that Android Enterprise work profiles are sandboxed, so Intune can surgically remove only that container. A quick memory tip: think “selective = surgical strike on the work profile,” versus “full wipe = scorched earth on the whole device.”
MD-102 Manage and maintain devices Practice Question
This MD-102 practice question tests your understanding of manage and maintain devices. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization uses Microsoft Intune to manage Android Enterprise devices. You need to ensure that corporate data on a device is wiped if the device is reported stolen. Which action should you configure?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Selective wipe from the Intune console.
Option B is correct because a selective wipe on an Android Enterprise device removes only corporate data (managed apps, work profile, and policies) while preserving the user's personal data. This is the appropriate action when a device is reported stolen, as it ensures corporate data is protected without affecting the user's personal information, which aligns with the organization's data protection requirements.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Full wipe from the Intune console.
Why it's wrong here
Full wipe removes personal data as well.
- ✓
Selective wipe from the Intune console.
Why this is correct
Selective wipe removes corporate data only.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Delete the device from Microsoft Entra ID.
Why it's wrong here
Deleting does not wipe data.
- ✗
Retire the device from Intune.
Why it's wrong here
Retire may not wipe corporate data on Android Enterprise.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse 'full wipe' with 'selective wipe' in Android Enterprise, mistakenly thinking a full wipe is required for stolen devices, but Microsoft Intune's selective wipe is the correct and recommended action for corporate data removal while preserving personal data.
Detailed technical explanation
How to think about this question
In Android Enterprise, a selective wipe leverages the work profile container to isolate corporate apps and data. When triggered, Intune sends a command via the Microsoft Intune service to the device's work profile, which then removes the work profile and all associated managed apps, certificates, and policies, but leaves the personal profile intact. This is achieved through Android's managed profile APIs, which ensure that the wipe is scoped to the corporate container without affecting the user's personal data.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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FAQ
Questions learners often ask
What does this MD-102 question test?
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Selective wipe from the Intune console. — Option B is correct because a selective wipe on an Android Enterprise device removes only corporate data (managed apps, work profile, and policies) while preserving the user's personal data. This is the appropriate action when a device is reported stolen, as it ensures corporate data is protected without affecting the user's personal information, which aligns with the organization's data protection requirements.
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Same concept, more angles
1 more ways this is tested on MD-102
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. Your organization uses Microsoft Intune to manage Android Enterprise devices. You need to ensure that when a device is lost, an IT admin can remotely wipe only the work profile, leaving the personal data intact. Which remote action should you use?
easy- A.Wipe
- ✓ B.Remove work profile
- C.Retire
- D.Delete
Why B: The 'Remove work profile' action is the correct remote action for Android Enterprise personally-owned work profile devices because it specifically targets and removes only the managed work profile, including all corporate apps and data, while leaving the user's personal profile and data intact. This action is designed for BYOD scenarios where the organization needs to protect corporate data without affecting the employee's personal information.
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Last reviewed: Jun 24, 2026
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
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