A company uses Microsoft Intune to manage iOS and Android devices. Users report that some line-of-business (LOB) apps fail to install with error '0x87D1041C'. The apps are signed and deployed as device-required installs. What is the most likely cause?
Trap 1: The user is not assigned to the app deployment.
User assignment issues result in 'not available' rather than installation failures.
Trap 2: The app is not compliant with the device's OS version.
OS version issues typically show error 0x87D13B9F or similar.
Trap 3: The device does not have the required app configuration policy.
Missing configuration policy causes error 0x87D1041A.
- A
The user is not assigned to the app deployment.
Why wrong: User assignment issues result in 'not available' rather than installation failures.
- B
The app is not compliant with the device's OS version.
Why wrong: OS version issues typically show error 0x87D13B9F or similar.
- C
The device does not have the required app configuration policy.
Why wrong: Missing configuration policy causes error 0x87D1041A.
- D
The app is signed with a different certificate than the one uploaded to Intune.
This error specifically indicates a certificate mismatch.