The answer is syncing LinkedIn activities to Dynamics 365 and using InMail messaging and profile viewing without leaving Dynamics 365. These two capabilities are correct because the LinkedIn Sales Navigator integration is designed to embed social selling directly into the CRM workflow, allowing salespeople to send InMail messages and view full LinkedIn profiles from within a Dynamics 365 record, while also automatically logging LinkedIn activities like messages and profile views as timeline entries. On the MB-910 exam, this question tests your understanding of the integration’s scope—specifically that it enhances existing CRM data with LinkedIn context rather than automating external actions. A common trap is assuming the integration sends connection requests or posts to a company page, but those are not supported; the integration focuses on data sync and in-app communication. Remember the mnemonic “SIP” for Sync, InMail, and Profiles—the three core features, but the exam asks for two, so pick Sync and InMail.
MB-910 Describe Dynamics 365 Sales Practice Question
This MB-910 practice question tests your understanding of describe dynamics 365 sales. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which TWO capabilities does the LinkedIn Sales Navigator integration with Dynamics 365 Sales provide?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Send InMail messages directly from Dynamics 365
LinkedIn Sales Navigator integration provides InMail messaging and profile viewing without leaving Dynamics 365, and syncs LinkedIn activities. It does not automatically send connection requests or post to company page.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Post updates to company LinkedIn page
Why it's wrong here
Posting to company page is not part of Sales Navigator integration.
✗
Automatically send connection requests to all leads
Why it's wrong here
Connection requests are not automated; user must initiate.
✓
Send InMail messages directly from Dynamics 365
Why this is correct
InMail can be sent via integration.
Related concept
Read the scenario before looking for a memorised answer.
✓
View LinkedIn profiles of leads and contacts
Why this is correct
Profiles can be viewed within Dynamics 365.
Related concept
Read the scenario before looking for a memorised answer.
✓
Sync LinkedIn activities to Dynamics 365
Why this is correct
Activities like InMails and profile views are synced.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
Identify which MB-910 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Describe Dynamics 365 Sales — This question tests Describe Dynamics 365 Sales — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Send InMail messages directly from Dynamics 365 — LinkedIn Sales Navigator integration provides InMail messaging and profile viewing without leaving Dynamics 365, and syncs LinkedIn activities. It does not automatically send connection requests or post to company page.
What should I do if I get this MB-910 question wrong?
Identify which MB-910 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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