Quick Answer
The answer is Data sources, as this feature in Dynamics 365 Customer Insights is specifically designed for importing external data sources and mapping them into the system. When a company wants to enrich customer profiles with third-party demographic data, the Data sources area provides the necessary connectors to bring that information in, allowing you to define the schema and map fields before any enrichment occurs. On the Microsoft Dynamics 365 Fundamentals CRM MB-910 exam, this question tests your understanding of the data ingestion pipeline, often tripping candidates who confuse the import step with the enrichment step—remember that enrichment only works on data already inside Customer Insights, not on bringing it in. A common trap is selecting "Connectors" as a standalone answer, but connectors are simply a sub-component of Data sources. For a quick memory tip, think of it as "Data sources first, enrichment second"—you cannot enrich what you haven't imported.
This MB-910 practice question tests your understanding of describe dynamics 365 customer insights. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company wants to enrich customer profiles with external demographic data from a third-party provider. Which feature in Customer Insights allows them to import and map this data?
Data profiling
Why wrong: Wrong: Data profiling checks data quality, not import.
Connectors
Why wrong: Wrong: Connectors are part of Data sources, not a standalone feature.
Data sources
Correct: Data sources allow importing data from third-party providers via connectors.
Enrichment
Why wrong: Wrong: Enrichment uses existing data to add insights, not import external data.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Data sources
Option A is correct because Data sources allow importing from various sources, including third-party connectors. Option B is wrong because Enrichment is a separate step that uses data already in the system. Option C is wrong because Connectors is part of Data sources. Option D is wrong because Data profiling analyzes data quality, not import.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Data profiling
Why it's wrong here
Wrong: Data profiling checks data quality, not import.
Connectors
Why it's wrong here
Wrong: Connectors are part of Data sources, not a standalone feature.
Data sources
Why this is correct
Correct: Data sources allow importing data from third-party providers via connectors.
Related concept
Read the scenario before looking for a memorised answer.
Enrichment
Why it's wrong here
Wrong: Enrichment uses existing data to add insights, not import external data.
Common exam traps
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Identify which MB-910 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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FAQ
Describe Dynamics 365 Customer Insights — This question tests Describe Dynamics 365 Customer Insights — Read the scenario before looking for a memorised answer..
The correct answer is: Data sources — Option A is correct because Data sources allow importing from various sources, including third-party connectors. Option B is wrong because Enrichment is a separate step that uses data already in the system. Option C is wrong because Connectors is part of Data sources. Option D is wrong because Data profiling analyzes data quality, not import.
Identify which MB-910 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Read the scenario before looking for a memorised answer.
About these practice questions
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Same concept, more angles
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A company uses Dynamics 365 Customer Insights - Data. Which TWO data sources can be used to ingest data? (Select TWO.)
easyWhy C: Options B and D are correct. Power Query and Common Data Model are common data sources. Option A is wrong because Power Automate is an automation tool, not a data source. Option C is wrong because Power BI is a reporting tool. Option E is wrong because Microsoft Forms is not a direct data source in Customer Insights.
Last reviewed: Jun 21, 2026
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.
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