Quick Answer
The answer is a Real-time Workflow. This is correct because a Real-time Workflow in Dynamics 365 Sales executes instantly when a record’s status changes, such as when an opportunity is closed as won, allowing you to automatically send a follow-up email without any manual intervention. On the Microsoft Dynamics 365 Fundamentals CRM MB-910 exam, this question tests your understanding of native automation tools versus other features like Business Process Flows, which only guide stages, or Sales Sequences, which schedule activity lists. A common trap is choosing Power Automate, but the exam emphasizes native Dynamics 365 Sales solutions, and a Real-time Workflow is the built-in, straightforward option. Memory tip: think “Real-time = immediate reaction to status change,” and remember that workflows are for instant triggers, not for guiding steps or sequencing tasks.
This MB-910 practice question tests your understanding of describe dynamics 365 sales. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization uses Dynamics 365 Sales. You want to automatically send a follow-up email to a customer when an opportunity is closed as won. What should you configure?
Power Automate Flow
Why wrong: Power Automate could be used but is not native to Dynamics 365 Sales.
Real-time Workflow
A Real-time Workflow can trigger an automatic email on status change.
Business Process Flow
Why wrong: Business Process Flows do not automate emails.
Sales Sequence
Why wrong: Sales Sequences are for predefined activities.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Real-time Workflow
Option A is correct because a Real-time Workflow can trigger an automatic email when an opportunity status changes. Option B is wrong because Business Process Flow guides stages, not automation. Option C is wrong because Sales Sequence is for sequences of activities. Option D is wrong because Power Automate could be used but is not native to Dynamics 365 Sales; the question implies a native solution.
Key principle: NAT direction and interface roles matter as much as the IP address mapping. Inside/outside designation controls which traffic is translated.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Power Automate Flow
Why it's wrong here
Power Automate could be used but is not native to Dynamics 365 Sales.
Real-time Workflow
Why this is correct
A Real-time Workflow can trigger an automatic email on status change.
Related concept
Static NAT maps one inside address to one outside address.
Business Process Flow
Why it's wrong here
Business Process Flows do not automate emails.
Sales Sequence
Why it's wrong here
Sales Sequences are for predefined activities.
Common exam traps
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Detailed technical explanation
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
Key takeaway
NAT direction and interface roles matter as much as the IP address mapping. Inside/outside designation controls which traffic is translated.
Real-world example
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. NAT direction and interface roles matter as much as the IP address mapping. Inside/outside designation controls which traffic is translated. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Review the four NAT address types (inside local, inside global, outside local, outside global), PAT port overload, and static vs dynamic NAT use cases. Then practise related MB-910 NAT questions on configuration and troubleshooting.
Describe Dynamics 365 Sales — study guide chapter
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Describe Dynamics 365 Sales practice questions
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FAQ
Describe Dynamics 365 Sales — This question tests Describe Dynamics 365 Sales — Static NAT maps one inside address to one outside address..
The correct answer is: Real-time Workflow — Option A is correct because a Real-time Workflow can trigger an automatic email when an opportunity status changes. Option B is wrong because Business Process Flow guides stages, not automation. Option C is wrong because Sales Sequence is for sequences of activities. Option D is wrong because Power Automate could be used but is not native to Dynamics 365 Sales; the question implies a native solution.
Review the four NAT address types (inside local, inside global, outside local, outside global), PAT port overload, and static vs dynamic NAT use cases. Then practise related MB-910 NAT questions on configuration and troubleshooting.
Static NAT maps one inside address to one outside address.
About these practice questions
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Same concept, more angles
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. Based on the exhibit, when will this flow trigger?
hardWhy B: The flow trigger is set to 'When an opportunity is closed as Won' because the exhibit shows the trigger condition 'When an opportunity is closed as Won' selected in the Power Automate trigger configuration. This means the flow will only execute when an opportunity's status is updated to 'Won' in Dynamics 365 Sales, not on creation, reopening, or loss.
Last reviewed: Jun 21, 2026
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