A company wants controls that rely on people and documented direction rather than technology. Which two are administrative controls? Select two.
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Best answer
Security awareness training program
This is an administrative control because it teaches users expected behavior and security responsibilities.
Distractor review
Badge reader at the server room door
This is a physical control because it restricts access through a device on a doorway.
Best answer
Password policy requiring minimum length
This is an administrative control because it defines required user behavior and enforcement rules.
Distractor review
Host-based firewall on laptops
This is a technical control because software enforces network filtering on the device.
Distractor review
Encryption of data on the hard drive
This is a technical control because cryptography protects the data with software or hardware.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Security awareness training program — Administrative controls are based on policies, procedures, and human behavior rather than direct technology enforcement. Security awareness training helps users recognize threats and follow safe practices, while a password policy sets the required rules for account protection. Both are organization-directed measures that guide behavior. In contrast, badge readers, firewalls, and disk encryption are physical or technical controls that rely on devices or software to enforce security. Why others are wrong: A badge reader is physical, not administrative. A host firewall and disk encryption are technical controls that actively enforce protection in software or hardware. They do not depend mainly on written direction or user behavior. The question asks specifically for controls that are people and process based, so the technical and physical choices do not fit.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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