PK0-005 Practice Question: Basics of IT Infrastructure and IT Project Management
Which THREE of the following are best practices for managing IT infrastructure projects? (Choose three.)
⚠ Common exam trap
The PK0-005 exam often tests the misconception that minimizing documentation or skipping risk management saves time, but in reality, these shortcuts lead to rework, unplanned outages, and project failure in complex IT infrastructure environments.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Implement change control processes
Option A is correct because implementing change control processes ensures that modifications to scope, schedule, or configuration are formally reviewed, approved, and documented, preventing uncontrolled changes that can derail an infrastructure project. Option C is correct because identifying stakeholders and their requirements early aligns the project with business and technical needs, reduces late-stage surprises, and improves acceptance of the delivered infrastructure. Option E is correct because establishing a baseline for scope, schedule, and cost provides a reference point for measuring performance, detecting variances, and controlling the project through earned value or similar techniques. Option B is not a best practice because minimizing documentation increases risk, reduces traceability, and undermines knowledge transfer and auditability. Option D is not a best practice because avoiding risk management leaves the project exposed to unidentified threats and issues that can cause delays, cost overruns, or failures.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Implement change control processes
Why this is correct
Change control processes govern how infrastructure modifications are requested, assessed, approved and documented, preventing uncoordinated alterations to production environments. This satisfies the best-practice requirement by keeping the project's technical baseline stable and auditable throughout delivery.
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Minimize documentation to reduce overhead
Why it's wrong here
Minimising documentation removes the audit trail, baselines and change records that governance and post-implementation reviews depend on, so scope creep and accountability gaps go undetected. It is tempting because lean or agile delivery genuinely favours lightweight artefacts over exhaustive paperwork, but that means trimming detail, not abandoning documentation altogether.
- ✓
Identify stakeholders and their requirements early
Why this is correct
Early stakeholder identification captures requirements before design solidifies, reducing late scope changes and rework. For infrastructure projects, where network, security and operations teams all hold constraints, engaging them upfront satisfies the best-practice criterion of aligning deliverables with genuine business and technical needs.
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Avoid risk management to save time
Why it's wrong here
Avoiding risk management removes the identification and mitigation of threats that a project's scope, schedule and budget depend on, so issues surface unmanaged. It is tempting when schedule pressure dominates, since risk activities consume time without producing deliverables. Risk management is correct where uncertainty is high and proactive mitigation is cheaper than later remediation.
- ✓
Establish a baseline for scope, schedule, and cost
Why this is correct
A baseline fixes the approved scope, schedule and cost against which performance is measured, enabling variance analysis and controlled change. Establishing it satisfies the best-practice requirement by giving the project manager an objective reference for detecting drift in infrastructure delivery.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.