hardMultiple Choice
Formal Acceptance of Deliverables in Closing Phase
A project has just completed the closure phase. Which activity is performed to formally obtain confirmation from the customer that the project deliverables have been accepted?
Quick Answer
The answer is to obtain formal sign-off on project deliverables, as this is the specific activity that secures documented confirmation from the customer that all outputs meet agreed requirements. This formal acceptance of deliverables in the closing phase is captured through a signed project closure document or acceptance form, which legally and procedurally transfers ownership and signals that the project is complete. On the CompTIA Project+ PK0-005 exam, this concept tests your understanding of the closing process group’s key distinction: while lessons learned and the final report are internal project artifacts, and handover is an operational step, only the customer’s signature constitutes formal acceptance. A common trap is confusing handover activities with the acceptance milestone itself—handover can occur before or after sign-off, but the formal acceptance is the binding event. Remember the mnemonic “Sign to Seal” to recall that the signature seals the deal on deliverable acceptance.
⚠ Common exam trap
PK0-005 often tests the distinction between closure activities — candidates confuse lessons learned, final reports, or handover with the formal acceptance sign-off that specifically confirms customer approval.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Obtain formal sign-off on project deliverables
Obtaining formal sign-off on project deliverables is the activity performed during project closure to get the customer's official confirmation that deliverables meet requirements and are accepted. This formal acceptance is a key input to closing the project or phase.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Conduct a lessons learned session
Why it's wrong here
Lessons learned capture process knowledge for future projects; they do not obtain customer sign-off on deliverables. It is tempting because it is a closure activity, but formal acceptance requires the customer to sign the acceptance document or formal acceptance criteria, not an internal review session.
- ✓
Obtain formal sign-off on project deliverables
Why this is correct
Obtaining formal sign-off captures the customer's documented acceptance of the deliverables, which is the specific closure activity the stem requires. Unlike verbal agreement or internal review, sign-off produces the authorisation that confirms acceptance and permits the project to close formally.
- ✗
Create the final project report
Why it's wrong here
The final project report summarises performance and outcomes for stakeholders; it does not collect customer confirmation of acceptance. It is tempting because it is produced at closure, but formal sign-off comes from the customer completing the acceptance form or formal acceptance process.
- ✗
Perform a project handover
Why it's wrong here
Project handover transfers ownership of deliverables to operations or the customer's support team; it does not itself constitute formal acceptance. It is tempting because handover occurs at closure, but acceptance requires documented customer confirmation against the agreed acceptance criteria.
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About these practice questions
One of 954 original PK0-005 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
Same concept, more angles
1 more way this is tested on PK0-005
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A project manager is preparing for the formal acceptance of project deliverables. The customer has been involved throughout the project and has approved interim deliverables. In which phase does formal acceptance typically occur?
medium- A.Executing
- B.Monitoring and Controlling
- C.Initiating
- ✓ D.Closing
Why D: Formal acceptance of deliverables is a key activity in the Closing phase, where the customer or sponsor formally accepts the final deliverables.
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official CompTIA exam blueprint
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.