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PK0-005 An IT project is nearing completion Practice Question
An IT project is nearing completion. The project manager is preparing for project closure. During the final testing, the client identifies a few minor defects that were not in the original scope. The project manager has a signed scope baseline. The client insists these defects must be fixed before acceptance. The project budget is nearly exhausted, and the schedule has no buffer. What should the project manager do FIRST?
⚠ Common exam trap
A common mix-up: candidates assume minor defects should be fixed immediately to satisfy the client, but the PMO exam tests adherence to the formal change control process even for seemingly small scope changes, especially when the budget and schedule are constrained.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Submit a change request to modify the scope baseline.
The project manager must follow the formal change control process when the client requests work outside the signed scope baseline. Since the defects are not in the original scope, the only way to proceed legitimately is to submit a change request to modify the scope baseline, which will trigger a review of cost, schedule, and resource impacts. This aligns with PMI's integrated change control and ensures the project does not proceed without proper authorization, especially given the exhausted budget and lack of schedule buffer.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Submit a change request to modify the scope baseline.
Why this is correct
A change request allows for impact analysis and approval.
- ✗
Negotiate with the client to accept the project as-is with a discount.
Why it's wrong here
Informal negotiation bypasses proper change control.
- ✗
Fix the defects and request additional funding from the sponsor.
Why it's wrong here
Work outside the baseline should not be performed without approval.
- ✗
Explain that the defects are out of scope and close the project.
Why it's wrong here
This may cause conflict and does not consider client needs.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.