hardMultiple Choice
PK0-005 Practice Question: A project to implement a new CRM system is behind…
A project to implement a new CRM system is behind schedule due to unexpected technical issues. The project manager decides to fast-track the project by overlapping phases. Which risk is most likely to occur?
⚠ Common exam trap
The PK0-005 exam often tests the distinction between fast-tracking and crashing; the trap here is that candidates confuse the primary risk of fast-tracking (rework) with the primary risk of crashing (increased cost), leading them to incorrectly select increased cost due to overtime.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Rework because of incomplete deliverables
Fast-tracking involves overlapping project phases that were originally planned to be sequential. When phases are overlapped, a downstream phase may begin before the deliverables from the preceding phase are fully complete and verified. This increases the probability that incomplete or unvalidated work will need to be redone, leading to rework. In a CRM system implementation, for example, starting the configuration phase before requirements are fully signed off often results in costly reconfiguration later.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Resource conflicts
Why it's wrong here
Fast-tracking overlaps phases rather than adding people, so contention for shared resources is not the characteristic outcome; crashing, not fast-tracking, drives resource conflicts. It tempts because resource contention is a genuine risk, but it belongs to scenarios where tasks run in parallel with duplicated staffing demands.
- ✓
Rework because of incomplete deliverables
Why this is correct
Overlapping phases lets later work begin before earlier deliverables are fully validated, so downstream tasks build on incomplete or unstable outputs. That directly triggers rework when those foundations change, satisfying the stem's fast-tracking constraint. Crashing would instead add resources, and scope reduction would cut features rather than compress the schedule.
- ✗
Decreased stakeholder satisfaction
Why it's wrong here
Stakeholder dissatisfaction is a downstream effect of any recovery action, not the specific risk introduced by overlapping phases. It tempts because delays already frustrate stakeholders, but the question asks which risk fast-tracking itself creates, namely rework from starting dependent phases before predecessors finish.
- ✗
Increased cost due to overtime
Why it's wrong here
Fast-tracking compresses the schedule by overlapping phases without adding labour hours, so overtime cost is not the direct consequence; crashing increases cost. It tempts because schedule compression often raises expenditure, but that mechanism applies when budget is traded for duration.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.