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PK0-005 Practice Question: A project team member consistently misses…
A project team member consistently misses deadlines and produces low-quality work. The project manager wants to address the issue without demotivating the team member. What is the appropriate first step?
⚠ Common exam trap
The PK0-005 exam often tests the misconception that immediate escalation or public reprimand is appropriate for performance issues, when in fact the correct first step is always a private, constructive conversation to understand the root cause and maintain team morale.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Schedule a private meeting to discuss performance concerns
Addressing performance issues in a private, respectful manner aligns with project management best practices for maintaining team morale while ensuring accountability. The project manager should first gather specific data on missed deadlines and quality metrics, then schedule a one-on-one meeting to discuss root causes and collaboratively develop an improvement plan. This approach preserves trust and avoids public embarrassment, which could further demotivate the team member.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Reassign the team member to less critical tasks
Why it's wrong here
Avoiding the issue does not solve the performance problem and may delay other tasks.
- ✗
Escalate the issue to human resources immediately
Why it's wrong here
Escalation to HR should be a last resort after attempting to resolve the issue directly.
- ✗
Formally warn the team member in front of the team
Why it's wrong here
Public criticism can demoralize the team member and damage team dynamics.
- ✓
Schedule a private meeting to discuss performance concerns
Why this is correct
A private, respectful conversation allows the project manager to understand the root cause and agree on improvements.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.