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PK0-005 Practice Question: Basics of IT Infrastructure and IT Project Management

A project team is evaluating cloud providers for a SaaS application. The provider must guarantee 99.99% uptime and support data sovereignty requirements. Which service level agreement (SLA) clause is most critical to review?

⚠ Common exam trap

The PK0-005 exam often tests the distinction between security controls (encryption) and legal/regulatory compliance (data residency), leading candidates to mistakenly choose encryption standards when the core requirement is geographic data control.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Data residency and location clauses

The question explicitly requires the provider to support data sovereignty, which mandates that data must be stored and processed within specific geographic boundaries. The SLA clause on data residency and location clauses (Option D) directly addresses this by defining where data centers are located and whether data can be moved across borders. Without this clause, the provider could store data in jurisdictions violating legal or regulatory requirements, making it the most critical clause to review.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Data encryption standards

    Why it's wrong here

    Encryption protects data in transit/at rest but does not control physical location.

  • Financial penalty for downtime

    Why it's wrong here

    Penalties compensate for outages but do not ensure legal data location.

  • Incident response and escalation procedure

    Why it's wrong here

    Procedures address how issues are handled, not data location.

  • Data residency and location clauses

    Why this is correct

    These clauses specify where data is stored, meeting sovereignty requirements.

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Last reviewed: Jun 24, 2026

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This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.