PK0-005 Project Management Concepts Practice Question
A project team is developing a new mobile application. During execution, a stakeholder requests additional features that were not in the original scope. The project manager is concerned about scope creep. Which TWO actions should the project manager take to manage this request? (Select TWO).
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Submit a change request through the formal change control process
The project manager should evaluate the impact on the triple constraint and follow the formal change control process to prevent scope creep.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Ignore the request because scope is fixed
Why it's wrong here
Ignoring stakeholders can damage relationships; requests should be handled through proper channels.
- ✓
Submit a change request through the formal change control process
Why this is correct
Following the change control process ensures proper review and approval.
- ✗
Direct the team to implement the features during overtime
Why it's wrong here
This bypasses formal change control and may cause burnout or quality issues.
- ✓
Evaluate the impact on scope, schedule, and cost
Why this is correct
Assessing impact helps determine if changes are feasible and what adjustments are needed.
- ✗
Add the features immediately to satisfy the stakeholder
Why it's wrong here
Adding features without analysis leads to scope creep and uncontrolled changes.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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