PK0-005 Project Life Cycle Practice Question
A project manager receives a change request from a stakeholder. What is the first step the project manager should take?
⚠ Common exam trap
PK0-005 often tests the misconception that the first step is to submit the change to the CCB, but the correct first step is always to assess the impact before seeking approval.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Perform an impact analysis
The first step after receiving a change request is to perform an impact analysis. This involves assessing how the change will affect scope, schedule, cost, quality, risk, and resources. Only after understanding the impact can the project manager decide whether to submit the change to the change control board (CCB) for approval. Implementing immediately or updating the baseline without analysis would violate change management best practices.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Submit the change to the change control board
Why it's wrong here
The change control board only reviews requests already documented and assessed, so submitting first skips the mandatory log-and-evaluate step. It is tempting because the CCB is the approval authority, and referral would be correct once the request has been recorded, impact-analysed and scheduled for a decision.
- ✓
Perform an impact analysis
Why this is correct
Before approving, rejecting or deferring the request, the project manager must assess how it affects scope, schedule, cost, risk and quality. Impact analysis produces the evidence the change control board needs, so it precedes any decision or baseline update.
- ✗
Implement the change immediately
Why it's wrong here
Implementing immediately bypasses documentation, impact assessment and approval, risking unauthorised scope, cost and schedule changes. It is tempting because it appears to satisfy the stakeholder quickly, and immediate action would be correct only under a pre-approved emergency change procedure with retrospective review.
- ✗
Update the project baseline
Why it's wrong here
Baselines change only after a request is documented, assessed and approved, so updating one first corrupts the approved scope, schedule or cost. It is tempting because baselines are the reference for measuring performance, and revision would be correct after the change control board has formally authorised the change.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official CompTIA exam blueprint
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.