PK0-005 Project Management Concepts Practice Question
A project manager is preparing a benefits realization plan for a project that will replace a legacy order-processing system. The sponsor asks how the team will confirm that the intended business value is actually achieved after the system goes live. Which action should the project manager take to address the sponsor's concern?
⚠ Common exam trap
The trap here is assuming that charter approval or user acceptance testing proves benefits were realized, when benefits are only verifiable through post-implementation measurement.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Define post-implementation benefit metrics with owners and a measurement timeframe in the benefits realization plan.
Business value from a replacement system is realized in operations after go-live, so the plan must specify measurable benefit metrics, the person accountable for each, and when measurement occurs. Including those elements in the benefits realization plan gives the sponsor objective post-implementation evidence rather than relying on approval documents or test results, which only confirm authorization and conformance.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Define post-implementation benefit metrics with owners and a measurement timeframe in the benefits realization plan.
Why this is correct
This is correct because a benefits realization plan identifies each expected benefit, the metric that proves it, the accountable owner, and when it will be measured after transition. Since the value of an order-processing replacement appears only after go-live, tying metrics and post-project ownership into the plan gives the sponsor a verifiable way to confirm the intended business value.
- ✗
Document the benefits in the lessons learned register and review them during the closing phase.
Why it's wrong here
Lessons learned capture knowledge for future projects, not the ongoing measurement of this project's outcomes. Reviewing benefits only at closing is too early for an order-processing replacement whose value emerges over subsequent quarters. This approach also assigns no post-project owner, so no one would be accountable for verifying whether the promised value was ever delivered.
- ✗
Record the expected benefits in the issue log and close them once the system passes user acceptance testing.
Why it's wrong here
The issue log tracks problems that need resolution, not planned business outcomes, so it is the wrong artifact for benefit tracking. User acceptance testing confirms the solution meets requirements; it does not show that order-processing costs fell or revenue improved. Closing benefits at UAT would report value before the system has operated long enough to produce measurable results.
- ✗
Add the unverified benefits to the project charter and treat the charter signature as confirmation of realized value.
Why it's wrong here
The charter authorizes the project and captures high-level goals, but signing it does not demonstrate that benefits occurred. Benefits accrue after deliverables are used in operations, so treating charter approval as proof of value would leave the sponsor with no evidence. The charter is also typically approved before the project begins, making it an invalid place to record post-implementation results.
Go deeper
Related to this question
About these practice questions
This PK0-005 question is part of Courseiva's 954-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official CompTIA exam blueprint
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.