hardMultiple ChoiceObjective-mapped
Formal Acceptance of Deliverables in Closing Phase
A project has just completed the closure phase. Which activity is performed to formally obtain confirmation from the customer that the project deliverables have been accepted?
Quick Answer
The answer is to obtain formal sign-off on project deliverables, as this is the specific activity that secures documented confirmation from the customer that all outputs meet agreed requirements. This formal acceptance of deliverables in the closing phase is captured through a signed project closure document or acceptance form, which legally and procedurally transfers ownership and signals that the project is complete. On the CompTIA Project+ PK0-005 exam, this concept tests your understanding of the closing process group’s key distinction: while lessons learned and the final report are internal project artifacts, and handover is an operational step, only the customer’s signature constitutes formal acceptance. A common trap is confusing handover activities with the acceptance milestone itself—handover can occur before or after sign-off, but the formal acceptance is the binding event. Remember the mnemonic “Sign to Seal” to recall that the signature seals the deal on deliverable acceptance.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Obtain formal sign-off on project deliverables
Formal sign-off on project deliverables is the process of obtaining confirmation from the customer that deliverables meet the acceptance criteria. Option A is incorrect because a lessons learned session captures knowledge for future projects, not formal acceptance. Option C is incorrect because the final project report summarizes project performance, not acceptance. Option D is incorrect because project handover is the transfer of deliverables, but formal sign-off is the explicit acceptance.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Conduct a lessons learned session
Why it's wrong here
Internal knowledge capture.
- ✓
Obtain formal sign-off on project deliverables
Why this is correct
Formal acceptance from customer.
- ✗
Create the final project report
Why it's wrong here
Documents project performance.
- ✗
Perform a project handover
Why it's wrong here
Transfer of deliverable ownership.
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About these practice questions
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Same concept, more angles
1 more way this is tested on PK0-005
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A project manager is preparing for the formal acceptance of project deliverables. The customer has been involved throughout the project and has approved interim deliverables. In which phase does formal acceptance typically occur?
medium- A.Executing
- B.Monitoring and Controlling
- C.Initiating
- ✓ D.Closing
Why D: Formal acceptance of deliverables is a key activity in the Closing phase, where the customer or sponsor formally accepts the final deliverables.
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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