CAPM Business Analysis Frameworks Practice Test 5 — 15 Questions

Question 1

Before approving a major IT system upgrade, the steering committee wants to understand whether the proposed solution is technically feasible and aligns with the organization's strategic goals. The business analyst should recommend conducting which type of analysis?

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

Feasibility study. A feasibility study is the standard pre-project analysis that evaluates whether a proposed solution is technically, economically, legally, operationally, and schedule-feasible before committing resources. Because the steering committee specifically wants to know if the upgrade is technically feasible and strategically aligned, the feasibility study is the correct instrument — it produces the evidence base that later feeds the business case.

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Business case development

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Return on investment (ROI) analysis

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SWOT analysis

Question 2

Which TWO of the following are techniques used for requirements elicitation?

Accepted Answer

Benchmarking. Benchmarking (A) is a valid requirements elicitation technique because it involves studying comparable organizations, products, or industry best practices to derive and refine requirements for the target system. Focus groups (C) are also a recognized elicitation technique, as they bring together representative stakeholders in a facilitated discussion to surface needs, expectations, and reactions that individual interviews might miss. The remaining options are analysis or decision-support tools rather than elicitation methods: Pareto analysis (B) prioritizes causes or defects by the 80/20 principle, decision trees (D) model choices and outcomes for decision-making, and SWOT analysis (E) assesses strengths, weaknesses, opportunities, and threats in strategic planning.

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Pareto analysis

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Decision tree

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SWOT analysis

Question 3

Which TWO of the following are key elements of a requirements management plan?

Accepted Answer

Change control process for requirements. A requirements management plan defines how requirements will be managed throughout the project, and the change control process for requirements (A) is a core element because it specifies how changes to baselined requirements are requested, evaluated, approved, and communicated. The requirements traceability matrix template (B) is also a key element, since the plan must establish how requirements will be traced to their sources, design, implementation, and verification artifacts. User stories (C) are a requirements elicitation/representation technique, not a component of the management plan itself. System design documents (D) are design artifacts produced later and are not part of the requirements management plan. Test cases (E) are verification artifacts derived from requirements, not elements that define how requirements are managed.

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User stories

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System design documents

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Test cases

Question 4

You are a business analyst assigned to a project that aims to streamline the inventory management process for a mid-sized retail company. The project sponsor has verbally described the need for a new system but has not provided any formal documentation. During the kickoff meeting, the project manager asks you to start eliciting requirements immediately. However, you notice that there is no business case or project charter. The sponsor is not available to provide additional information until next week. The project manager is eager to show progress to stakeholders and wants to begin gathering requirements from users today. What should you do first?

Accepted Answer

Develop a business case based on the initial discussion with the sponsor and present it for approval before proceeding with requirements elicitation.. The business case is a critical input to the Develop Project Charter process and provides the justification for the project. Without it, the project lacks a formal foundation, and requirements elicitation would be premature. The business analyst should develop a business case based on the sponsor's verbal description and present it for approval before proceeding, ensuring alignment with organizational objectives and proper authorization.

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Begin requirements elicitation with users as requested, and document assumptions about the business case for later validation.

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Ask the project manager to obtain the business case from the sponsor before starting any requirements work.

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Escalate the issue to the steering committee for a decision on whether to proceed without a business case.

Question 5

Which TWO of the following are outputs of business analysis planning?

Accepted Answer

Requirements Management Plan. The Requirements Management Plan (A) is a correct output of business analysis planning because it defines how requirements will be elicited, documented, analyzed, prioritized, approved, and traced, along with the change control process for requirements — all decisions made during planning. The Business Analysis Plan (D) is also correct because it is the primary output of business analysis planning, describing the BA approach, activities, deliverables, techniques, and timeline for performing business analysis work. Stakeholder Register (B) is not a planning output here; it is produced during stakeholder identification/analysis and then used as an input to planning. Work Performance Data (C) is an output of directing and managing project work (executing), not planning. Scope Statement (E) is a project scope management output, not a business analysis planning output.

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Stakeholder Register

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Work Performance Data

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Scope Statement

Question 6

You are a business analyst on a project to upgrade the customer relationship management (CRM) system in a mid-sized company. During the needs assessment, you discover that the sales team wants a mobile app, while the support team prefers a web-based interface. The IT department insists on using a cloud platform, but the finance department is concerned about recurring costs. The project manager asks you to recommend a business analysis framework to handle these conflicting interests. The project is time-sensitive and requires quick decisions. As the business analyst, what should you do?

Accepted Answer

Recommend an Agile framework with regular stakeholder feedback sessions to prioritize features.. The scenario describes conflicting stakeholder requirements (mobile vs. web, cloud vs. cost concerns) and a time-sensitive project requiring quick decisions. An Agile framework with regular feedback sessions allows the team to prioritize features incrementally, resolve conflicts through iterative delivery, and adapt to changing stakeholder needs without lengthy upfront analysis. This directly addresses the need for rapid decision-making and continuous alignment in a complex, multi-stakeholder environment.

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Create a RACI matrix to clarify stakeholders' roles and responsibilities.

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Perform a detailed cost-benefit analysis to determine the best technical solution.

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Propose a Waterfall approach to finalize all requirements upfront and avoid changes.

Question 7

A business analyst is working on a project to implement a new inventory management system. The project charter has been approved, and the project manager has asked the analyst to begin requirements elicitation. The analyst notices that the business case did not include a clear problem statement or measurable objectives. Several stakeholders are uncertain about the project's purpose and expected outcomes. The project sponsor is eager to move forward. As the business analyst, what should you do first?

Accepted Answer

Work with the sponsor and key stakeholders to refine the business case with a clear problem statement and measurable objectives.. The business case provides the foundational justification for the project, including the problem statement and measurable objectives. Without these, requirements elicitation lacks clear direction, leading to scope creep and misaligned outcomes. The business analyst must first refine the business case with the sponsor and key stakeholders to ensure a shared understanding of the project's purpose and success criteria before proceeding with requirements activities.

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Create a requirements management plan to document how requirements will be handled.

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Proceed with requirements elicitation and clarify objectives later during prioritization.

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Conduct a stakeholder analysis to identify who needs to be involved in defining objectives.

Question 8

A business analyst is eliciting requirements for a new order processing system. The team needs to document the sequence of steps in the current business process. Which TWO techniques are most appropriate for this purpose?

Accepted Answer

Flowcharts. Flowcharts (C) are correct because they are specifically designed to depict the sequence of steps, decisions, and flow of a business process, making them ideal for documenting the current order processing workflow. Use case diagrams (D) are also correct because they model the interactions between actors and the system to capture functional requirements, helping the team understand the process steps from a user and system perspective. Gantt charts (A) are project scheduling tools that show tasks over time, not process step sequences. Entity-relationship diagrams (B) model data entities and their relationships, not process flow. Decision trees (E) represent decision logic and outcomes, but they do not document the full sequence of steps in a business process.

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Gantt charts

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Entity-relationship diagrams

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Decision trees

Question 9

Refer to the exhibit. A business analyst is reviewing the requirements specification for a web application. Which requirement has a missing acceptance criterion and is therefore incomplete?

Accepted Answer

REQ-003. REQ-003 is incomplete because it states 'The system shall load the homepage within 2 seconds' but fails to specify under which network conditions (e.g., 3G, 4G, or broadband), browser type, or concurrent user load this performance target must be met. Without these acceptance criteria, the requirement cannot be objectively verified or tested.

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REQ-001

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REQ-004

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REQ-002

Question 10

A business analyst is preparing a requirements traceability matrix for a regulatory compliance project. The project must demonstrate that each requirement is linked to its source and that all requirements are tested. Which two elements should the business analyst include in the traceability matrix to satisfy these needs? (Choose two.)

Accepted Answer

Source of the requirement (e.g., stakeholder, regulation). A requirements traceability matrix must include a unique identifier and description for each requirement, as well as its source, to enable bidirectional tracing. These elements allow the team to verify that every requirement originates from a valid source and that all requirements are covered by test cases. This is especially critical in regulatory projects where auditability is required.

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Project budget allocation per requirement

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Risk register entry for each requirement

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Status of each requirement (e.g., approved, implemented)

Question 11

A project team is developing a new reporting dashboard. The business analyst needs to document how the dashboard will behave under specific conditions, such as when a user selects a date range that returns no data. Which type of requirement is the BA documenting?

Accepted Answer

Non-functional requirement. Non-functional requirements describe how a system performs a function, including constraints and quality attributes like usability, reliability, and error handling. The scenario's condition—what the dashboard does when no data is returned—defines a behavioral quality, not a new function. Business requirements address organizational goals, functional requirements address specific actions, and transition requirements are temporary, so non-functional is the correct category.

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Functional requirement

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Transition requirement

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Business requirement

Question 12

A business analyst is facilitating a requirements elicitation session for a new customer relationship management (CRM) system. The stakeholders include sales representatives, customer service managers, and IT support staff. The BA wants to generate a broad set of ideas and then systematically group and prioritize them. Which technique is most appropriate for this purpose?

Accepted Answer

Nominal group technique. Nominal group technique is designed to balance participation and produce a prioritized list. It starts with individual idea generation, then shares ideas in a round-robin format, discusses them, and finally ranks or votes on them. This structured approach ensures that all stakeholders contribute and that the output is both comprehensive and prioritized, matching the BA's goal of generating and organizing ideas in a single facilitated session.

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Affinity diagramming

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Delphi technique

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Brainstorming

Question 13

A business analyst is assessing the feasibility of a proposed analytics solution. The organization has limited experience with machine learning, and the BA must determine whether the team can build and maintain the solution with available skills. Which type of feasibility is the BA primarily evaluating?

Accepted Answer

Resource feasibility. Resource feasibility focuses on whether the organization has the people, skills, and capacity to develop and sustain a solution. The BA's concern about limited machine learning experience directly addresses the team's ability to build and maintain the analytics solution, making resource feasibility the primary type being assessed.

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Technical feasibility

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Schedule feasibility

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Operational feasibility

Question 14

A business analyst is preparing for a requirements elicitation session with stakeholders from different departments. The BA wants to ensure that the session is productive and that all necessary inputs are available. Which two activities should the BA perform as part of elicitation preparation? (Choose two.)

Accepted Answer

Define the scope and objectives of the elicitation activity.. Defining the scope and objectives and selecting appropriate elicitation techniques are both critical preparation activities. They ensure that the session is focused, uses methods suited to the stakeholders and context, and is likely to yield the needed information. Documentation and validation occur later in the requirements process, and logistics, while necessary, do not directly shape the quality of the elicitation itself.

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Document the requirements in a formal requirements specification.

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Secure the necessary resources and logistics for the session.

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Validate the requirements with stakeholders to ensure they align with business goals.

Question 15

A business analyst is working on a project to replace a legacy billing system. The BA has identified that the new system must comply with new government regulations regarding data privacy. The BA needs to ensure that these regulatory requirements are properly analyzed and documented. Which type of requirement does this represent?

Accepted Answer

Transition requirement. Regulatory requirements are often classified as transition requirements because they impose conditions on how the transition from the current to the future state must occur, such as complying with data privacy laws during data migration. While some regulations may be ongoing constraints, in the context of a system replacement project, the need to meet new regulations during the transition makes it a transition requirement. Business requirements describe goals, stakeholder requirements describe user needs, and solution requirements describe the system's features, none of which capture the temporary, compliance-oriented nature of this mandate.

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Stakeholder requirement

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Solution requirement

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Business requirement