- A
Create a UI policy that changes the form when state is 'In Progress'
Why wrong: UI policy does not control UI action appearance.
- B
Write an ACL on the UI action table
Why wrong: ACL can control execution but not visibility on form.
- C
Set the condition on the UI action to 'current.state == 2'
Condition script on UI action shows/hides it based on state.
- D
Assign the UI action to a role that only users in this state have
Why wrong: Role assignment is not state-based.
Question 170 of 520
Control UI Action Visibility with Condition: current.state == 2
This SNOW-CSA practice question tests your understanding of ui, navigation and forms. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
An administrator needs to create a UI action that appears on the form context menu for the Incident table, but only when the record is in 'In Progress' state. Which configuration is required?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Set the condition on the UI action to 'current.state == 2'
Option C is correct because UI actions can have a condition field that evaluates server-side JavaScript. Setting the condition to 'current.state == 2' ensures the UI action appears only when the Incident record's state field equals the 'In Progress' value (typically 2 in the default state model). This is the standard, built-in mechanism for controlling UI action visibility based on record data.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Create a UI policy that changes the form when state is 'In Progress'
Why it's wrong here
UI policy does not control UI action appearance.
- ✗
Write an ACL on the UI action table
Why it's wrong here
ACL can control execution but not visibility on form.
- ✓
Set the condition on the UI action to 'current.state == 2'
Why this is correct
Condition script on UI action shows/hides it based on state.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Assign the UI action to a role that only users in this state have
Why it's wrong here
Role assignment is not state-based.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is confusing UI actions with UI policies or ACLs, leading candidates to select options that control field behavior or security instead of the direct condition field on the UI action itself.
Detailed technical explanation
How to think about this question
The condition field on a UI action runs server-side Groovy/JavaScript and can reference the current GlideRecord object ('current'). The state field in the Incident table uses integer values (e.g., 1=New, 2=In Progress, 3=On Hold, etc.), so the condition 'current.state == 2' is precise. This condition is evaluated each time the form loads or the context menu is built, ensuring dynamic visibility without additional scripting or business rules.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A security administrator must allow nursing staff to reach a patient records server while blocking access from the guest Wi-Fi VLAN. After applying an extended ACL, traffic is still blocked from nursing workstations. The ACL was applied outbound instead of inbound on the wrong interface. Questions like this test ACL direction and placement rules.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
- →
UI, Navigation and Forms — study guide chapter
Learn the concepts, then practise the questions
- →
UI, Navigation and Forms practice questions
Targeted practice on this topic area only
- →
All SNOW-CSA questions
520 questions across all exam domains
- →
ServiceNow Certified System Administrator CSA study guide
Full concept coverage aligned to exam objectives
- →
SNOW-CSA practice test guide
How to use practice tests most effectively before exam day
Related practice questions
Related SNOW-CSA practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
Reporting, SLA and Imports practice questions
Practise SNOW-CSA questions linked to Reporting, SLA and Imports.
Self-Service and Automation practice questions
Practise SNOW-CSA questions linked to Self-Service and Automation.
UI, Navigation and Forms practice questions
Practise SNOW-CSA questions linked to UI, Navigation and Forms.
Database Administration and CMDB practice questions
Practise SNOW-CSA questions linked to Database Administration and CMDB.
Service Catalog and Workflows practice questions
Practise SNOW-CSA questions linked to Service Catalog and Workflows.
Application Rules, ACL and Notifications practice questions
Practise SNOW-CSA questions linked to Application Rules, ACL and Notifications.
SNOW-CSA fundamentals practice questions
Practise SNOW-CSA questions linked to SNOW-CSA fundamentals.
SNOW-CSA scenario practice questions
Practise SNOW-CSA questions linked to SNOW-CSA scenario.
SNOW-CSA troubleshooting practice questions
Practise SNOW-CSA questions linked to SNOW-CSA troubleshooting.
Practice this exam
Start a free SNOW-CSA practice session
Short sessions build daily habit. Longer sessions build exam-day stamina. Try a timed session to simulate real conditions.
FAQ
Questions learners often ask
What does this SNOW-CSA question test?
UI, Navigation and Forms — This question tests UI, Navigation and Forms — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Set the condition on the UI action to 'current.state == 2' — Option C is correct because UI actions can have a condition field that evaluates server-side JavaScript. Setting the condition to 'current.state == 2' ensures the UI action appears only when the Incident record's state field equals the 'In Progress' value (typically 2 in the default state model). This is the standard, built-in mechanism for controlling UI action visibility based on record data.
What should I do if I get this SNOW-CSA question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Keep practising
More SNOW-CSA practice questions
- An administrator wants to create a new module under the 'User Administration' application menu. Which module type should…
- Drag and drop the steps to create a new report in ServiceNow into the correct order.
- A company wants to ensure that when a user submits a catalog item for a new laptop, the request is automatically approve…
- An organization is planning to implement CMDB for a large-scale environment with multiple data sources. They need to ens…
- Which TWO of the following are valid ways to trigger a workflow from a catalog item? (Choose two.)
- Refer to the exhibit. A catalog item has a variable 'department' (choice list with values 'IT', 'HR', 'Finance') and a v…
Last reviewed: Jul 4, 2026
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.
Question Discussion
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
Sign in to join the discussion.