Drag steps to the numbered slots on the right, or tap a step then tap a slot.
SNOW-CSA Reporting, SLA and Imports Practice Question
Drag and drop the steps to create a new report in ServiceNow into the correct order.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Open the Reports module, then Select a table, then Define report criteria, then Save the report.
The correct sequence for creating a new report in ServiceNow begins by opening the Reports module, then selecting a table as the data source, followed by defining report criteria such as filters or conditions, and finally saving the report. This order ensures that each step builds logically on the previous one, from accessing the tool to specifying data and saving the configuration.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Open the Reports module, then Select a table, then Define report criteria, then Save the report.
Why this is correct
This is the correct order because you first access the Reports module, then choose the data source, then specify conditions, and finally save the report for future use.
- ✗
Select a table, then Open the Reports module, then Define report criteria, then Save the report.
Why it's wrong here
This is incorrect because you cannot select a table before opening the Reports module; the module must be open to access table selection.
- ✗
Open the Reports module, then Define report criteria, then Select a table, then Save the report.
Why it's wrong here
This is incorrect because you must select a table before defining criteria; criteria are applied to the selected table.
- ✗
Open the Reports module, then Select a table, then Save the report, then Define report criteria.
Why it's wrong here
This is incorrect because you must define criteria before saving; otherwise the report would lack conditions.
Go deeper
Related to this question
About these practice questions
Courseiva writes every SNOW-CSA question from scratch — 504 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.