This SNOW-CSA practice question tests your understanding of ui, navigation and forms. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Refer to the exhibit. This is a script used in an ACL on the 'incident' table with 'type' set to 'record' and 'operation' set to 'read'. What is the effect of this ACL?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Denies read access to non-admin users
The ACL script uses `gs.getUser().hasRole('admin')` to check if the current user has the 'admin' role. If the user is not an admin, the script returns `false`, which denies read access. This effectively restricts read access to admin users only, denying it to all non-admin users. Option C correctly describes this behavior.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Grants read access only to admin
Why it's wrong here
This is partially true but incomplete; the ACL also denies non-admin (default deny).
✗
Denies read access to everyone
Why it's wrong here
Admin users are granted access.
✓
Denies read access to non-admin users
Why this is correct
Non-admin users get false, so they are denied read access.
Related concept
Read the scenario before looking for a memorised answer.
✗
Grants read access to everyone
Why it's wrong here
The script returns false for non-admin users, so they are denied.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often misinterpret a deny rule as a grant rule, thinking the ACL 'grants read access to admin' when it actually denies access to non-admin users, with admin access being the default behavior when no deny applies.
Detailed technical explanation
How to think about this question
In ServiceNow, ACLs with 'type' set to 'record' and 'operation' set to 'read' evaluate the script condition before allowing or denying access. The `gs.getUser().hasRole('admin')` method checks the user's roles against the 'admin' role; if the user lacks this role, the script returns `false`, causing the ACL to deny the read operation. This is a common pattern for role-based access control, where a deny rule is used to restrict access to a specific role, and the implicit allow for that role comes from the absence of a deny condition.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A security administrator must allow nursing staff to reach a patient records server while blocking access from the guest Wi-Fi VLAN. After applying an extended ACL, traffic is still blocked from nursing workstations. The ACL was applied outbound instead of inbound on the wrong interface. Questions like this test ACL direction and placement rules.
Visual reference
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
UI, Navigation and Forms — This question tests UI, Navigation and Forms — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Denies read access to non-admin users — The ACL script uses `gs.getUser().hasRole('admin')` to check if the current user has the 'admin' role. If the user is not an admin, the script returns `false`, which denies read access. This effectively restricts read access to admin users only, denying it to all non-admin users. Option C correctly describes this behavior.
What should I do if I get this SNOW-CSA question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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