The correct actions are to document all informal change requests in the issue log and then assess them for potential formal change requests. This approach directly addresses scope creep by ensuring that every informal request is captured and evaluated through the established change control process, rather than being implemented ad hoc. On the PMP exam, this scenario tests your understanding of the Perform Integrated Change Control process and the critical distinction between informal requests and formal change requests. A common trap is to immediately escalate to the sponsor or ignore the request, but the correct path is always to log and assess first. Remember the memory tip: "Log it, then assess it" — never skip the issue log when facing informal change requests from stakeholders.
PMP Process — Managing Technical Aspects Practice Question
This PMP practice question tests your understanding of process — managing technical aspects. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your project is experiencing scope creep due to informal change requests from stakeholders. Which TWO actions should you take to address this?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Review the change management plan with stakeholders and remind them of the formal change control process
Options B and D are correct. Option B reinforces the change control process. Option D ensures documentation. Option A is wrong because the PM should communicate with stakeholders, not just the team. Option C is wrong because the sponsor is not the first point of contact. Option E is wrong because ignoring requests is not proactive.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
Review the change management plan with stakeholders and remind them of the formal change control process
Why this is correct
Reinforcing the process educates stakeholders.
Related concept
Read the scenario before looking for a memorised answer.
✓
Document all requests in the issue log and assess them for potential change requests
Why this is correct
Documentation ensures transparency and proper evaluation.
Related concept
Read the scenario before looking for a memorised answer.
✗
Tell the project team to reject any work not approved by you
Why it's wrong here
This does not address stakeholder behavior and may cause confusion.
✗
Ignore informal requests until a formal change request is submitted
Why it's wrong here
Ignoring stakeholders may damage relationships.
✗
Ask the project sponsor to intervene and stop stakeholders from making requests
Why it's wrong here
The PM should handle this directly.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Trap categories for this question
Similar concept trap
This does not address stakeholder behavior and may cause confusion.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the PMP exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this PMP question in full detail.
Identify which PMP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Process — Managing Technical Aspects — This question tests Process — Managing Technical Aspects — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Review the change management plan with stakeholders and remind them of the formal change control process — Options B and D are correct. Option B reinforces the change control process. Option D ensures documentation. Option A is wrong because the PM should communicate with stakeholders, not just the team. Option C is wrong because the sponsor is not the first point of contact. Option E is wrong because ignoring requests is not proactive.
What should I do if I get this PMP question wrong?
Identify which PMP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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