PMP Process — Managing Technical Aspects Practice Question
Your agile team has been using Scrum for six months, but the product owner is not consistently available for sprint planning and reviews. The team is frustrated and the last two sprints did not meet the definition of done. Which THREE actions should you take to address this?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Facilitate a retrospective to discuss the challenges and agree on improvements
Options A, D, and E are correct. A: Facilitating a retrospective provides a safe environment for the team to discuss challenges and agree on improvements collaboratively. D: Reviewing and revising the definition of done with both the team and product owner ensures it is realistic and achievable given the current constraints. E: Coaching the product owner on their role emphasizes the importance of their availability for sprint planning and reviews, which is critical to Scrum success. Option B is incorrect because implementing a new project management tool does not address the root cause of the product owner's unavailability. Option C is incorrect because assigning a proxy product owner from the development team avoids the real issue and is not a sustainable long-term solution.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Facilitate a retrospective to discuss the challenges and agree on improvements
Why this is correct
The retrospective is the proper forum for the team to voice concerns and find solutions.
- ✗
Implement a new project management tool to improve transparency
Why it's wrong here
A tool does not solve the product owner's availability issue.
- ✗
Assign a proxy product owner from the development team
Why it's wrong here
A proxy may not have the authority or business knowledge, and does not solve the underlying issue.
- ✓
Review and revise the definition of done with the team and product owner
Why this is correct
Ensuring the definition of done is realistic and agreed upon can improve sprint outcomes.
- ✓
Coach the product owner on the importance of their role and availability
Why this is correct
Educating the product owner can lead to better engagement.
Go deeper
Related to this question
Learn chapter
Introduction to the PMP Exam and Project Management Basics
Key term
Scrum Methodology
Scrum is a lightweight process framework that helps teams deliver complex projects in small, iterative chunks called sprints.
Key term
Sprint Planning
Sprint Planning is a time-boxed meeting at the start of a Scrum sprint where the team decides what work they can deliver and how they will do it.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PMP practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PMP exam.