The answer is to implement a structured onboarding process and assign mentors to new members. As a servant leader, your primary responsibility is to remove impediments and foster a supportive environment, and high team turnover in an agile project directly threatens team cohesion and velocity. A structured onboarding paired with mentoring accelerates knowledge transfer and social integration, rebuilding the team’s performance by reducing the learning curve for new members. On the PMP exam, this scenario tests your understanding of the servant leadership mindset within an agile framework, where proactive team development is valued over reactive hiring or avoidance. A common trap is to choose a solution that blames the turnover on external factors or simply hires more people, which ignores the root cause of poor integration. Remember the memory tip: “Mentor and onboard, don’t just deploy more.” This approach directly addresses the performance decline by stabilizing the team’s capability despite frequent changes.
PMP People — Leading Projects Practice Question
This PMP practice question tests your understanding of people — leading projects. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your agile team has a high turnover rate. New members are joining frequently, and the team's performance is declining. What should you do as a servant leader?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Implement a structured onboarding process and assign mentors to new members
Option B is correct because onboarding and mentoring help integrate new members and rebuild team performance. Option A is wrong as it avoids the root cause. Option C is wrong because it's reactive and doesn't address turnover. Option D is wrong because hiring more won't solve integration issues.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
Implement a structured onboarding process and assign mentors to new members
Why this is correct
Supporting new members through onboarding and mentoring helps them contribute faster and improves retention.
Related concept
Read the scenario before looking for a memorised answer.
✗
Ask HR to hire more experienced contractors to stabilize the team
Why it's wrong here
Adding more people without addressing integration may worsen the situation.
✗
Conduct a retrospective to identify why people are leaving
Why it's wrong here
While valuable, this is a longer-term action; immediate need is to support current team.
✗
Reduce the team's workload until the new members are up to speed
Why it's wrong here
This may delay the project without solving the integration problem.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Trap categories for this question
Scenario analysis trap
Adding more people without addressing integration may worsen the situation.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the PMP exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this PMP question in full detail.
Identify which PMP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
People — Leading Projects — This question tests People — Leading Projects — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Implement a structured onboarding process and assign mentors to new members — Option B is correct because onboarding and mentoring help integrate new members and rebuild team performance. Option A is wrong as it avoids the root cause. Option C is wrong because it's reactive and doesn't address turnover. Option D is wrong because hiring more won't solve integration issues.
What should I do if I get this PMP question wrong?
Identify which PMP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
This PMP practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PMP exam.
Question Discussion
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
Sign in to join the discussion.