PMP Process — Managing Technical Aspects Practice Question
You are the project manager for a large infrastructure project. The project's CPI is 0.85 and SPI is 0.9. The team is working hard, but the project manager suspects that the cost performance is due to inaccurate estimates rather than inefficiency. The project sponsor is concerned about the budget overrun and asks you to cut costs by reducing quality inspections. What should you do?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Explain to the sponsor that reducing inspections could lead to higher rework costs and request a meeting to review the estimate accuracy instead
Reducing quality inspections to cut costs could lead to increased defects and rework, worsening the cost overrun in the long run. Instead, the project manager should discuss with the sponsor the possibility that the cost variance is due to inaccurate estimates, not inefficiency. This approach aligns with the PM's responsibility to manage quality and communicate risks. Option B is wrong because agreeing without analysis violates the project manager's duty to protect the project from harmful decisions. Option C is wrong because escalating to the PMO should not be the first step; the PM should first address the issue directly with the sponsor. Option D is wrong because reducing inspections with a plan to increase later still risks quality issues and rework costs.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Explain to the sponsor that reducing inspections could lead to higher rework costs and request a meeting to review the estimate accuracy instead
Why this is correct
This is the optimal course of action as it demonstrates proactive risk management and adherence to quality principles. The Project Manager (PM) correctly identifies that reducing quality control activities, such as inspections, can lead to increased defects, subsequent rework, and ultimately higher overall project costs, contradicting the sponsor's immediate goal for savings. By proposing a review of estimate accuracy, the PM seeks to address the potential root cause of the budget concern rather than compromising project quality or scope, prioritizing long-term project success and informed decision-making.
- ✗
Agree to reduce inspections to satisfy the sponsor's request for cost savings
Why it's wrong here
Agreeing to reduce inspections directly compromises the project's quality management plan and the overall quality objectives. While it might offer immediate apparent cost savings, this action significantly increases the risk of defects, failures, and subsequent rework, which invariably leads to much higher costs, schedule delays, and potential reputational damage in later project phases. A Project Manager has a professional and ethical responsibility to protect project quality and avoid decisions that could negatively impact the final deliverable's fitness for use or stakeholder satisfaction.
- ✗
Escalate the sponsor's request to the PMO for a decision
Why it's wrong here
Escalating the sponsor's request to the Project Management Office (PMO) prematurely bypasses direct communication and problem-solving at the project level. The Project Manager's role includes managing stakeholder expectations and addressing issues directly with key stakeholders, such as the sponsor, first. Escalation is generally reserved for situations where direct communication has failed, the issue is beyond the PM's authority to resolve, or there is an unresolvable conflict that requires higher-level intervention, none of which are indicated as initial steps here.
- ✗
Reduce inspections as requested, but increase them later if quality issues arise
Why it's wrong here
This approach is reactive and fundamentally flawed from a quality management perspective. Reducing inspections initially and then increasing them only after quality issues manifest means that defects are likely to propagate through subsequent project phases, significantly increasing the cost of failure. Effective quality management emphasizes prevention and early detection, making it far more cost-effective to maintain appropriate inspection levels throughout the project rather than waiting for problems to emerge and then attempting to correct them at a much higher expense.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PMP practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PMP exam.