- A
Submit a change request to the change control board for evaluation and approval.
All changes must go through the Integrated Change Control process to assess impact and obtain formal approval.
- B
Ask the team to implement the feature and document it as a scope change later.
Why wrong: Work should not proceed without formal approval. Documentation after the fact bypasses proper governance.
- C
Inform the customer that no changes are allowed after the sprint review.
Why wrong: Changes are allowed through the formal process. Refusing without evaluation is not the recommended approach.
- D
Approve the request since it is small and won't affect the schedule.
Why wrong: Approving changes outside of change control violates the project management plan and can lead to scope creep.
Quick Answer
The answer is to submit a change request to the change control board for evaluation and approval. This is correct because the change control process for scope changes in hybrid projects requires formal documentation and review of any scope modification, regardless of its perceived size or impact. Even when a team can complete a feature in two days without affecting the critical path, bypassing the process risks scope creep and violates the PMI principle that all scope changes must be evaluated for cost, schedule, and quality impacts. On the PMP exam, this tests your understanding that the change control board’s authority is non-negotiable in hybrid frameworks, where agile flexibility must still align with predictive governance. A common trap is assuming small changes can be handled informally during a sprint review, but the exam emphasizes that any scope change demands a formal change request first. Memory tip: “Small scope, big process” — never skip the CCB for scope changes, even if the team says it’s easy.
PMP Process — Managing Technical Aspects Practice Question
This PMP practice question tests your understanding of process — managing technical aspects. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
You are managing a software development project using a hybrid approach. During a sprint review, the customer expresses satisfaction but requests a small additional feature that was not in the original backlog. The team believes it can be completed in two days without affecting the critical path. What should you do first?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"first"Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Submit a change request to the change control board for evaluation and approval.
According to PMI, any change to scope must go through the change control process. Even if the change seems small, it requires formal evaluation and approval to prevent scope creep and ensure all impacts are considered.
Key principle: NAT direction and interface roles matter as much as the IP address mapping. Inside/outside designation controls which traffic is translated.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Submit a change request to the change control board for evaluation and approval.
Why this is correct
All changes must go through the Integrated Change Control process to assess impact and obtain formal approval.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Static NAT maps one inside address to one outside address.
- ✗
Ask the team to implement the feature and document it as a scope change later.
Why it's wrong here
Work should not proceed without formal approval. Documentation after the fact bypasses proper governance.
- ✗
Inform the customer that no changes are allowed after the sprint review.
Why it's wrong here
Changes are allowed through the formal process. Refusing without evaluation is not the recommended approach.
- ✗
Approve the request since it is small and won't affect the schedule.
Why it's wrong here
Approving changes outside of change control violates the project management plan and can lead to scope creep.
Common exam traps
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Detailed technical explanation
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
Key takeaway
NAT direction and interface roles matter as much as the IP address mapping. Inside/outside designation controls which traffic is translated.
Real-world example
How this comes up in practice
A small business has 20 workstations on the 192.168.1.0/24 network and one public IP from its ISP. The router uses PAT (NAT overload) so all 20 devices share one public address using different source ports. NAT questions test whether you understand the four address terms and which direction each translation applies.
What to study next
Got this wrong? Here's your next step.
Review the four NAT address types (inside local, inside global, outside local, outside global), PAT port overload, and static vs dynamic NAT use cases. Then practise related PMP NAT questions on configuration and troubleshooting.
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Process — Managing Technical Aspects — study guide chapter
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FAQ
Questions learners often ask
What does this PMP question test?
Process — Managing Technical Aspects — This question tests Process — Managing Technical Aspects — Static NAT maps one inside address to one outside address..
What is the correct answer to this question?
The correct answer is: Submit a change request to the change control board for evaluation and approval. — According to PMI, any change to scope must go through the change control process. Even if the change seems small, it requires formal evaluation and approval to prevent scope creep and ensure all impacts are considered.
What should I do if I get this PMP question wrong?
Review the four NAT address types (inside local, inside global, outside local, outside global), PAT port overload, and static vs dynamic NAT use cases. Then practise related PMP NAT questions on configuration and troubleshooting.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Static NAT maps one inside address to one outside address.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Same concept, more angles
8 more ways this is tested on PMP
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. You are managing a software development project using a hybrid approach. During a sprint review, the product owner requests a new feature that was not in the backlog. The team estimates it will require 5 additional days. The project is currently on schedule and within budget. Which TWO actions should you take NEXT?
medium- A.Add the feature to the current sprint backlog immediately to not delay the release
- ✓ B.Submit a change request and evaluate the impact on the project constraints
- C.Tell the team to implement the feature during any free time
- ✓ D.Ask the product owner to prioritize the feature against existing backlog items for the next sprint
- E.Reject the request because it is outside the original scope
Why B: Option B is correct because the change must be formally assessed and approved. Option C is correct because the product owner should prioritize the change against other backlog items. Option A is wrong because adding work without approval violates change control. Option D is wrong because capacity may be available. Option E is wrong because the change may still be valuable.
Variation 2. You are managing a project using a hybrid approach. During a sprint, the development team discovers a critical security vulnerability that was not identified during risk planning. The fix will require significant rework and will cause the sprint goal to be missed. What should the project manager do FIRST?
hard- ✓ A.Perform an impact analysis and submit a change request to address the vulnerability
- B.Instruct the team to fix the vulnerability immediately without formal change control
- C.Ask the team to work overtime to fix the vulnerability while still achieving the sprint goal
- D.Allow the team to continue with the sprint and address the vulnerability in a future sprint
Why A: Option C is correct: the PM should assess the impact and then submit a change request. Option A is wrong because proceeding without addressing the vulnerability is risky. Option B is wrong because the PM should not bypass change control. Option D is wrong because the team should not act without approval.
Variation 3. You are the project manager for a software development project using a hybrid approach. During a sprint review, the product owner requests a significant change to a feature that has already been accepted in a previous sprint. The change would require rework and impact the critical path. What should you do FIRST?
medium- A.Add the change to the product backlog for a future sprint without formal approval
- ✓ B.Submit a change request and evaluate the impact on the project constraints
- C.Instruct the team to implement the change immediately to maintain stakeholder satisfaction
- D.Reject the change because the feature was already accepted
Why B: Any change, even to accepted work, must go through the change control process to assess impacts on schedule, cost, and scope before approval.
Variation 4. You are the project manager for a software development project using a hybrid approach. During the sprint review, the product owner is satisfied with the deliverables, but one key stakeholder requests a significant change that would add a new feature. The team has already started planning the next sprint. What should you do FIRST?
medium- A.Refuse the change because the scope was already agreed upon during sprint planning.
- B.Ask the team to include the new feature in the next sprint since it's a high priority for the stakeholder.
- C.Advise the stakeholder to wait until the project is complete and then submit an enhancement request.
- ✓ D.Submit a change request to the change control board for evaluation and approval.
Why D: According to PMI, any change to scope must go through the formal Integrated Change Control process. The project manager should document the request, assess its impact on cost, schedule, and resources, and then present it to the change control board for a decision. Option A bypasses change control; Option D is too rigid; Option C delays the process unnecessarily.
Variation 5. You are the project manager for a software development project using a hybrid approach. During a sprint review, the product owner requests a new feature that was not in the backlog. The team believes it can be completed within the current sprint without impacting the sprint goal. What should you do FIRST?
medium- ✓ A.Submit a change request to the change control board to evaluate the impact on the project.
- B.Add the feature to the product backlog for prioritization in a future sprint.
- C.Ask the team to implement the feature immediately since it won't affect the sprint goal.
- D.Allow the product owner to approve the change since it is within the sprint.
Why A: Option B is correct because any change to scope, even within a sprint, should follow the change control process to ensure alignment with project objectives. Option A is incorrect as it bypasses change control. Option C is incorrect because the product owner alone cannot approve scope changes outside of the change control board. Option D is incorrect because simply adding to the backlog without formal evaluation is not the best first step.
Variation 6. You are the project manager for a software development project using a hybrid approach. During a sprint review, the product owner requests a change that would add a new feature to the current release. The team estimates it will take two additional sprints. What should you do first?
medium- A.Ask the team to start working on the new feature immediately to meet the stakeholder's needs
- ✓ B.Submit a change request through the Integrated Change Control process to assess the impact on scope, schedule, cost, and quality
- C.Explain that no changes can be made after the sprint review to maintain the schedule
- D.Add the feature to the backlog and prioritize it for the next release without further analysis
Why B: Option D is correct because PMI requires all changes to go through Integrated Change Control to evaluate impact on scope, schedule, cost, and quality before approval. Option A bypasses formal control. Option B rejects without analysis. Option C ignores governance.
Variation 7. You are managing a software development project using a hybrid approach. In the middle of a sprint, you discover that a team member has been working on a feature that was de-scoped in the last sprint review. The team member claims the product owner informally agreed to add it back. What should you do FIRST?
medium- A.Ask the product owner to formally document the agreement and add it to the backlog
- ✓ B.Stop work on the feature and initiate a change request through the change control process
- C.Allow the team member to continue since the product owner agreed
- D.Escalate to the project sponsor for a decision
Why B: Option B is correct because PMI requires all scope changes to follow the formal change control process, even if informally agreed. The PM must ensure proper documentation and approval.
Variation 8. You are managing a software development project using a hybrid approach. Midway through the project, the product owner requests a new feature that requires changing the scope and schedule. The team is currently working on a critical path activity. What should you do first?
medium- A.Tell the product owner the request cannot be considered because the project is already underway
- B.Add the new feature to the sprint backlog without formal approval
- ✓ C.Submit a change request and evaluate the impact on scope, schedule, cost, and quality
- D.Ask the team to start working on the feature immediately to save time
Why C: Option B is correct because PMI requires all scope changes to go through the Integrated Change Control process to assess impact on scope, schedule, cost, and quality before approval. Option A is wrong because it bypasses change control. Option C is wrong because the team should not begin work without formal approval. Option D is wrong because ignoring the request is not proactive.
Last reviewed: Jun 21, 2026
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