- A
Refuse all new requests until the project is completed.
Why wrong: This is too rigid; legitimate changes should be processed through change control.
- B
Conduct a meeting with stakeholders to review the project scope and re-baseline if necessary.
Why wrong: Re-baselining should be done through change control, not just a meeting.
- C
Update the stakeholder engagement plan to limit stakeholder interactions with the team.
Why wrong: Limiting interactions is not recommended; instead, manage communication effectively.
- D
Educate the team on the importance of following the change control process.
Training the team helps prevent scope creep at the source.
- E
Remind the team to direct all change requests to the project manager for formal evaluation.
This reinforces the change control process and prevents unauthorized work.
Quick Answer
The answer is to remind the team to direct all change requests to the project manager for formal evaluation and to reinforce the communication plan so that all requests go through proper channels. These two actions directly address scope creep by enforcing the established change control process, which requires that any modification to the project baseline be formally submitted, assessed for impact, and approved before work begins. On the PMP exam, this scenario tests your understanding of the Monitor and Control Project Work process group and the importance of the communications management plan as a preventive tool. A common trap is choosing reactive options, like immediately implementing the requests or escalating to the sponsor, which bypass the formal process. Instead, remember that the project manager acts as the single point of integration—if a request doesn’t come through you, it doesn’t exist. Memory tip: “No formal request, no change—keep the team on the chain.”
PMP Process — Managing Technical Aspects Practice Question
This PMP practice question tests your understanding of process — managing technical aspects. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
You are managing a project that is experiencing scope creep. Several stakeholders have been informally requesting additional features directly from team members. Which TWO actions should you take to address this?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Educate the team on the importance of following the change control process.
To prevent scope creep, the PM should educate the team on the change control process so they know not to accept informal requests. Additionally, the PM should reinforce the communication plan to ensure all requests go through the proper channels. Option A is reactive; Option D is not the best practice.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Refuse all new requests until the project is completed.
Why it's wrong here
This is too rigid; legitimate changes should be processed through change control.
- ✗
Conduct a meeting with stakeholders to review the project scope and re-baseline if necessary.
Why it's wrong here
Re-baselining should be done through change control, not just a meeting.
- ✗
Update the stakeholder engagement plan to limit stakeholder interactions with the team.
Why it's wrong here
Limiting interactions is not recommended; instead, manage communication effectively.
- ✓
Educate the team on the importance of following the change control process.
Why this is correct
Training the team helps prevent scope creep at the source.
Related concept
Read the scenario before looking for a memorised answer.
- ✓
Remind the team to direct all change requests to the project manager for formal evaluation.
Why this is correct
This reinforces the change control process and prevents unauthorized work.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the PMP exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which PMP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
- →
Process — Managing Technical Aspects — study guide chapter
Learn the concepts, then practise the questions
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Process — Managing Technical Aspects practice questions
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FAQ
Questions learners often ask
What does this PMP question test?
Process — Managing Technical Aspects — This question tests Process — Managing Technical Aspects — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Educate the team on the importance of following the change control process. — To prevent scope creep, the PM should educate the team on the change control process so they know not to accept informal requests. Additionally, the PM should reinforce the communication plan to ensure all requests go through the proper channels. Option A is reactive; Option D is not the best practice.
What should I do if I get this PMP question wrong?
Identify which PMP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Same concept, more angles
1 more ways this is tested on PMP
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. You are managing a project that is experiencing scope creep. Several stakeholders have been requesting additional features informally. You want to bring the project under control. Which TWO actions should you take?
medium- A.Ignore minor requests to avoid conflict
- ✓ B.Remind stakeholders that all changes must go through the formal change control process
- C.Add the requests to the project backlog without approval
- D.Update the project management plan to reflect all informal requests
- ✓ E.Implement a change request for each informal request to formalize them
Why B: To control scope creep, the PM should reinforce the change control process and ensure all requests are documented as change requests. Communicating with stakeholders about the impacts also helps.
Last reviewed: Jun 21, 2026
This PMP practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PMP exam.
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