Question 434 of 800
PMP Process — Managing Technical Aspects Practice Question
In an agile project, the product owner frequently changes priorities within a sprint, causing the team to lose focus and velocity to drop. What should the project manager do first?
⚠ Common exam trap
A common mix-up: candidates choose Option D (rigidly enforcing no scope changes) because they confuse the sprint backlog's stability with a complete ban on change, ignoring that agile frameworks allow negotiated trade-offs and that the first step should always be a facilitated team discussion.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Facilitate a retrospective where the team can discuss the impact of changing priorities and agree on a process
The project manager should first facilitate a retrospective to allow the team to collaboratively analyze the impact of changing priorities and agree on a process to protect the sprint goal. This aligns with the agile principle of continuous improvement and empowers the team to address the root cause without escalating prematurely or violating sprint commitments.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Ask the team to accommodate the changes and work overtime to meet the original commitment
Why it's wrong here
In agile, demanding overtime to accommodate unmanaged priority changes directly contradicts the principle of sustainable pace and can lead to team burnout, reduced quality, and decreased morale. This approach fails to address the underlying issue of frequent changes and places an unsustainable burden on the development team, undermining the long-term health and productivity of the project.
- ✓
Facilitate a retrospective where the team can discuss the impact of changing priorities and agree on a process
Why this is correct
A retrospective is the appropriate agile event for the entire team, including the Product Owner, to inspect and adapt their processes. By openly discussing the impact of frequent priority changes on sprint goals, team morale, and predictability, they can collaboratively identify root causes and agree on actionable improvements or a revised process for managing changes, embodying continuous improvement and self-organization.
- ✗
Escalate to the project sponsor that the product owner is interfering with the team
Why it's wrong here
Prematurely escalating to the project sponsor bypasses the agile principle of self-organizing teams and collaborative problem-solving. This action can damage the relationship between the Product Owner and the development team, fostering an environment of distrust rather than partnership. As an agile leader, the primary role is to facilitate resolution within the team first, before resorting to hierarchical intervention.
- ✗
Tell the product owner that scope changes are not allowed during a sprint
Why it's wrong here
While maintaining a stable sprint backlog is crucial for team focus and predictability, simply imposing a rule that scope changes are not allowed during a sprint is not an agile leadership approach. This ignores the Product Owner's accountability for maximizing value and responding to change. Instead, the agile leader should facilitate a discussion to educate the Product Owner on the impact of mid-sprint changes and collaboratively establish guidelines for managing emergent requirements, perhaps through backlog refinement or negotiation.
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Last reviewed: Jul 4, 2026
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