- A
Explain that the team delivered exactly what was agreed upon and the stakeholder should have raised concerns earlier
Why wrong: This is confrontational and not collaborative; PMI encourages addressing stakeholder concerns constructively.
- B
Schedule a meeting with the stakeholder and product owner to clarify expectations and refine the backlog
Proactive communication and collaboration are key to resolving stakeholder dissatisfaction and ensuring future alignment.
- C
Refer the stakeholder to the product owner to discuss changes for future sprints
Why wrong: While the product owner is involved, the PM should engage directly to understand the issue and facilitate a solution.
- D
Ask the team to redo the work to meet the stakeholder's unspoken needs
Why wrong: This is gold-plating and not following the agreed acceptance criteria.
PMP Process — Managing Technical Aspects Practice Question
This PMP practice question tests your understanding of process — managing technical aspects. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
During a sprint review, a key stakeholder expresses dissatisfaction with the product increment, stating that it does not meet their expectations. The team followed the acceptance criteria defined in the user stories. What should the project manager do NEXT?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Schedule a meeting with the stakeholder and product owner to clarify expectations and refine the backlog
Option D is correct because engaging the stakeholder to clarify expectations and possibly update the product backlog ensures alignment and prevents future dissatisfaction.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Explain that the team delivered exactly what was agreed upon and the stakeholder should have raised concerns earlier
Why it's wrong here
This is confrontational and not collaborative; PMI encourages addressing stakeholder concerns constructively.
- ✓
Schedule a meeting with the stakeholder and product owner to clarify expectations and refine the backlog
Why this is correct
Proactive communication and collaboration are key to resolving stakeholder dissatisfaction and ensuring future alignment.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Refer the stakeholder to the product owner to discuss changes for future sprints
Why it's wrong here
While the product owner is involved, the PM should engage directly to understand the issue and facilitate a solution.
- ✗
Ask the team to redo the work to meet the stakeholder's unspoken needs
Why it's wrong here
This is gold-plating and not following the agreed acceptance criteria.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the PMP exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which PMP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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Process — Managing Technical Aspects — study guide chapter
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FAQ
Questions learners often ask
What does this PMP question test?
Process — Managing Technical Aspects — This question tests Process — Managing Technical Aspects — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Schedule a meeting with the stakeholder and product owner to clarify expectations and refine the backlog — Option D is correct because engaging the stakeholder to clarify expectations and possibly update the product backlog ensures alignment and prevents future dissatisfaction.
What should I do if I get this PMP question wrong?
Identify which PMP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 21, 2026
This PMP practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PMP exam.
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