This CAPM practice question tests your understanding of business analysis frameworks. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which TWO techniques are commonly used for requirements elicitation? (Choose two.)
Surveys
Surveys are an elicitation technique for gathering input from many.
Interviews
Interviews are a direct elicitation technique.
Acceptance criteria definition
Why wrong: This is part of validation, not elicitation.
Requirements traceability
Why wrong: Traceability is a management technique.
Gap analysis
Why wrong: Gap analysis is an analytical technique.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Surveys
Surveys are a widely used requirements elicitation technique in business analysis, allowing the analyst to gather input from a large number of stakeholders efficiently. They are particularly effective for collecting quantitative data and identifying broad trends or preferences across a distributed audience, making them a standard tool in the CAPM Business Analysis Frameworks domain.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Surveys
Why this is correct
Surveys are an elicitation technique for gathering input from many.
Related concept
Read the scenario before looking for a memorised answer.
Interviews
Why this is correct
Interviews are a direct elicitation technique.
Related concept
Read the scenario before looking for a memorised answer.
Acceptance criteria definition
Why it's wrong here
This is part of validation, not elicitation.
Requirements traceability
Why it's wrong here
Traceability is a management technique.
Gap analysis
Why it's wrong here
Gap analysis is an analytical technique.
Common exam traps
The trap here is that candidates often confuse requirements elicitation techniques with downstream requirements management activities, such as acceptance criteria definition or traceability, which are used after requirements have already been gathered.
Detailed technical explanation
Requirements elicitation is the first step in the business analysis process, focusing on discovering stakeholder needs through direct interaction or indirect collection. Surveys (also called questionnaires) are a form of 'group elicitation' that can be distributed electronically or on paper, enabling cost-effective data collection from hundreds of respondents. Interviews, on the other hand, are a 'one-on-one' elicitation technique that allows for deep probing and clarification, often uncovering tacit knowledge that surveys cannot capture.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A practitioner preparing for the CAPM exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
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FAQ
Business Analysis Frameworks — This question tests Business Analysis Frameworks — Read the scenario before looking for a memorised answer..
The correct answer is: Surveys — Surveys are a widely used requirements elicitation technique in business analysis, allowing the analyst to gather input from a large number of stakeholders efficiently. They are particularly effective for collecting quantitative data and identifying broad trends or preferences across a distributed audience, making them a standard tool in the CAPM Business Analysis Frameworks domain.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 25, 2026
This CAPM practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CAPM exam.
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