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CAPM Agile Frameworks and Methodologies Practice Question

Which THREE roles are defined in the Scrum Guide? (Select THREE)

⚠ Common exam trap

CAPM often tests whether candidates incorrectly include roles like Project Manager or Customer, which are common in traditional projects but not part of Scrum.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Scrum Master

The Scrum Guide defines exactly three roles (accountabilities): the Scrum Master (B), who ensures Scrum is understood and enacted and serves the team and organization; the Product Owner (C), who maximizes product value and manages the Product Backlog; and the Development Team (D), the self-organizing, cross-functional group that delivers the potentially releasable Increment each Sprint. Options A and E are not Scrum roles: 'Customer' is a generic stakeholder term not defined in the Scrum Guide, and 'Project Manager' is a traditional project-management role that Scrum deliberately omits, distributing its responsibilities among the three defined accountabilities.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✗

    Customer

    Why it's wrong here

    The Customer is a stakeholder, not a defined role within the Scrum Team.

  • ✓

    Scrum Master

    Why this is correct

    The Scrum Master is one of the three accountabilities defined in the Scrum Guide, serving the Scrum Team by coaching, removing impediments and fostering empiricism. This satisfies the stem's requirement for a formally defined Scrum role, alongside the Product Owner and Developers.

  • ✓

    Product Owner

    Why this is correct

    The Product Owner is a defined Scrum accountability, responsible for maximising product value through effective Product Backlog management. Naming this role satisfies the stem's requirement for one of the three Scrum Guide roles, alongside the Scrum Master and Developers.

  • ✓

    Development Team

    Why this is correct

    The Development Team, now termed Developers in the Scrum Guide, is the third defined accountability, self-managing and collectively delivering the Increment. This satisfies the stem's requirement for a Scrum Guide role, alongside the Product Owner and Scrum Master.

  • ✗

    Project Manager

    Why it's wrong here

    The Project Manager role is not part of the Scrum framework; responsibilities are distributed among the three Scrum roles.

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed September 2026 · checked against the official PMI exam blueprint

This CAPM practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CAPM exam.