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CAPM Agile Frameworks and Methodologies Practice Question

In Extreme Programming (XP), which practice involves a customer representative working closely with the team to define and prioritize features, providing continuous feedback throughout the project?

⚠ Common exam trap

Watch out — candidates often confuse technical XP practices like TDD or continuous integration with the customer-centric practice of having an on-site customer.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

On-site customer

In XP, the on-site customer practice embeds a real customer within the team to define and prioritize features, answer questions, and provide continuous feedback. This practice ensures that the team has immediate access to business expertise and can adapt quickly to changing requirements. The other practices listed are technical or team-focused and do not fulfill this customer-facing role.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✗

    Test-driven development

    Why it's wrong here

    Test-driven development (TDD) is an XP practice where tests are written before code. It improves design and ensures that code meets requirements. While it provides feedback on code correctness, it is a developer practice and does not involve a customer representative in defining or prioritizing features.

  • ✗

    Continuous integration

    Why it's wrong here

    Continuous integration is an XP practice where code changes are integrated and tested multiple times a day. It ensures that the software remains in a working state and reduces integration problems. However, it does not involve a customer representative defining or prioritizing features; that is the role of the on-site customer.

  • ✗

    Pair programming

    Why it's wrong here

    Pair programming is an XP practice where two developers work together at one workstation, but it does not involve a customer representative. It focuses on code quality, knowledge sharing, and continuous review. While it supports feedback, it is not the practice that directly integrates the customer into the team.

  • ✓

    On-site customer

    Why this is correct

    The on-site customer practice in XP requires a real customer to be available full-time to the team. This person defines user stories, prioritizes them, and answers questions immediately. This continuous involvement ensures the team builds what the customer needs and receives rapid feedback, which is a core XP value.

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Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed September 2026 · checked against the official PMI exam blueprint

This CAPM practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CAPM exam.