CAPM Agile Frameworks and Methodologies Practice Question
An organization is transitioning from a traditional project management approach to Scrum. The project manager has been reassigned as a Scrum Master but continues to assign tasks to team members and track individual progress. The team is becoming demotivated. What should the Scrum Master do differently?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Coach the team to self-organize and take ownership of their work
In Scrum, the team is self-organizing and decides how to do the work. The Scrum Master should facilitate the team's ownership of tasks, not assign them. Asking the team to write daily status reports adds bureaucracy. Changing to Kanban may not be necessary; the issue is the Scrum Master's behavior. Firing team members is not a solution.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Coach the team to self-organize and take ownership of their work
Why this is correct
The Scrum Master should foster self-organization and empower the team to decide how to complete their work.
- ✗
Continue assigning tasks but explain that it is necessary for accountability
Why it's wrong here
Assigning tasks undermines self-organization; Scrum does not require top-down assignment.
- ✗
Switch to Kanban to reduce process overhead
Why it's wrong here
The framework is not the issue; the Scrum Master's role interpretation is. Changing methods may not address the root cause.
- ✗
Ask the team to write daily status reports to increase visibility
Why it's wrong here
Daily status reports are not required in Scrum; the daily Scrum serves that purpose.
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