CAPM Business Analysis Frameworks Practice Question
A business analyst is defining the scope of a project to develop a new employee onboarding system. The project sponsor asks for a high-level view of the solution's features and their relationships. Which business analysis technique should the business analyst use to provide this view?
⚠ Common exam trap
Many candidates confuse a use case diagram with a feature model; use cases describe interactions, while feature models describe the decomposition of solution capabilities.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Feature model
A feature model is specifically designed to show a solution's features in a hierarchical structure, including mandatory, optional, and alternative features. It gives the sponsor a clear, high-level view of what the system will do and how features relate to each other, which is ideal for scope definition and communication.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Use case diagram
Why it's wrong here
A use case diagram shows interactions between actors and the system, which is useful for understanding functional scope from a user perspective. However, it does not provide a hierarchical view of features and their relationships, which is what the sponsor requested for a high-level solution overview.
- ✓
Feature model
Why this is correct
A feature model is a hierarchical diagram that decomposes a solution into features and sub-features, showing their relationships and optionality. It provides a high-level view of the solution's capabilities, which directly addresses the sponsor's request for features and their relationships.
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Organizational chart
Why it's wrong here
An organizational chart depicts the reporting structure of an organization, not the features of a solution. It is irrelevant to defining the scope of an onboarding system and would not help the sponsor understand the solution's functionality or feature relationships.
- ✗
Mind map
Why it's wrong here
Mind maps are excellent for brainstorming and organizing ideas, but they are less formal and may not clearly depict the hierarchical relationships between solution features. They are typically used for ideation rather than for presenting a structured scope view to a sponsor.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official PMI exam blueprint
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