PRINCE2F People: organizations, teams, and leadership Practice Question
A Team Manager receives a Work Package from the Project Manager. During delivery, the Team Manager identifies a potential issue that may cause a delay. What should the Team Manager do first?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Inform the Project Manager via a Checkpoint Report
The Team Manager should report the issue to the Project Manager via a Checkpoint Report or exception process, as they are accountable for delivery within tolerances.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Update the Project Plan to reflect the delay
Why it's wrong here
Only the Project Manager updates the Project Plan.
- ✗
Take corrective action to avoid the delay
Why it's wrong here
The Team Manager may take action within tolerances, but must inform the PM first.
- ✓
Inform the Project Manager via a Checkpoint Report
Why this is correct
The Team Manager reports progress and issues to the PM via Checkpoint Reports.
- ✗
Escalate directly to the Project Board
Why it's wrong here
Escalating directly to the Project Board bypasses the Project Manager, who is the Team Manager’s immediate authority for Work Package delivery. The PRINCE2 management by exception principle requires the Team Manager to first report the issue to the Project Manager, who then decides whether to escalate to the Board. This option is tempting because the Project Board holds ultimate authority over tolerances, and escalation would be correct if the Project Manager were unavailable or the issue exceeded their delegated tolerance.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PRINCE2F practice question is part of Courseiva's free PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PRINCE2F exam.