PRINCE2F PRINCE2 Practices Practice Question
A project manager is defining the project's products in the Product Breakdown Structure. A key stakeholder disagrees with the inclusion of a certain product, claiming it is not needed. The project manager believes the product is essential to meet the user requirements. What is the best course of action according to PRINCE2 practices?
⚠ Common exam trap
PeopleCert often tests the misconception that the project manager has authority over product definitions, when in fact the Project Board holds the decision-making power for scope changes, and the Business Case must be updated to justify any such change.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Update the Business Case to reflect the costs and benefits of including the product, and present it to the Project Board for a decision.
PRINCE2 requires that any change to the project's scope, including the addition or removal of a product, must be formally assessed against the Business Case. The project manager should update the Business Case with the costs and benefits of including the disputed product and then present it to the Project Board, which holds the authority to approve or reject changes to the project's products. This aligns with the 'continued business justification' principle and the 'change control' practice.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Escalate directly to senior management without discussion with the stakeholder.
Why it's wrong here
The issue should first be resolved at the project level; escalation is a last resort.
- ✓
Update the Business Case to reflect the costs and benefits of including the product, and present it to the Project Board for a decision.
Why this is correct
This follows the PRINCE2 practice of continued business justification and involves the Project Board.
- ✗
Proceed with including the product as the project manager has authority over product definitions.
Why it's wrong here
The project manager does not have unilateral authority; decisions about products should be agreed with stakeholders.
- ✗
Remove the product to satisfy the stakeholder, as stakeholder satisfaction is key.
Why it's wrong here
Stakeholder satisfaction is important, but the product may be necessary for the project's success; a balanced decision should be made.
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