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People: organizations, teams, and leadershipmediumMultiple ChoiceObjective-mapped

PRINCE2F People: organizations, teams, and leadership Practice Question

A project has a strong matrix structure. The project manager finds that team members are more loyal to their functional managers than to the project. What is the best PRINCE2 practice to improve team commitment?

⚠ Common exam trap

Watch out — candidates often confuse operational management techniques (like stand-ups or performance reviews) with PRINCE2's structural governance practice of defining roles and responsibilities to resolve organizational conflicts.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Clearly define project roles and responsibilities in the Project Initiation Documentation

In a strong matrix structure, team members report to both functional and project managers, which can create loyalty conflicts. PRINCE2's 'defined roles and responsibilities' practice, documented in the Project Initiation Documentation (PID), clarifies each team member's authority, accountability, and reporting lines. This formal definition reduces ambiguity and reinforces commitment to the project by making project responsibilities explicit.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Conduct regular performance reviews tied to project deliverables

    Why it's wrong here

    Performance reviews may help but the PID is more direct.

  • Implement daily stand-up meetings to reinforce project goals

    Why it's wrong here

    Daily stand-ups may not address role ambiguity.

  • Change the organizational structure to a functional organization

    Why it's wrong here

    Changing structure is not a PRINCE2 practice.

  • Clearly define project roles and responsibilities in the Project Initiation Documentation

    Why this is correct

    Defining accountabilities helps team members understand their project role.

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