PL-900 Demonstrate the capabilities of Power Apps Practice Question
Which TWO actions can be performed using Power Apps? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Create a mobile app to capture customer feedback.
Power Apps allows users to create custom apps with minimal code. Option D (create a mobile app to capture customer feedback) is a core use case for Power Apps, enabling rapid development of data-driven mobile applications. Option E (build a custom portal for external users to submit support tickets) can be achieved using Power Apps portals, which extend app capabilities to external audiences. Option A describes Power BI (dashboards and visualizations). Option B is Power Virtual Agents (chatbots). Option C is Power Automate (workflow automation). Therefore, the correct choices are D and E.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Build interactive dashboards with visualizations.
Why it's wrong here
Incorrect. Building interactive dashboards with visualizations is a capability of Power BI, not Power Apps.
- ✗
Create a chatbot to answer common questions.
Why it's wrong here
Incorrect. Creating a chatbot to answer common questions is a capability of Power Virtual Agents (now Copilot Studio), not Power Apps.
- ✗
Automate a business process to send email notifications.
Why it's wrong here
Incorrect. Automating a business process to send email notifications is a capability of Power Automate, not Power Apps.
- ✓
Create a mobile app to capture customer feedback.
Why this is correct
Correct. Power Apps enables users to create custom mobile apps, such as one to capture customer feedback, without extensive coding.
- ✓
Build a custom portal for external users to submit support tickets.
Why this is correct
Correct. Power Apps portals allow building external-facing websites where users can submit support tickets and interact with data.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.